Chapter 4 Strategic Planning, Management, And Evaluation

Question 1

What does VISTA goals mean and stand for?

Answer 1

*Visualized: (visualize the outcome)
*Inspirational: (make the visualized outcome inspirational)
*Specific: (make the visualized and inspirational outcome specific by adding details about what’s expected)
*Time Bound: (set deadline for achieving outcome)
*Assessable: (establish way to measure progress towards outcome)

Question 2

What do the SMART goals stand for?

Answer 2

*Specific
*Measurable
*Attainable
*Relevant
*Timely

Question 3

What does the Deming Wheel cycle consist of?

Answer 3

*Plan-do-check-Act

Question 4

Who created the Deming Wheel and why?

Answer 4

*Dr. Edward Deming
To ensure quality control and high performance in the workplace.

Question 5

What are the 2 types of planning from the step 1: plan part of the Deming Wheel cycle?

Answer 5

*Strategic Planning
*Operational Planning

Question 6

What is the type of Planning that involves setting priorities in relation to the organization’s vision?

Answer 6

*Strategic planning

Question 7

What is the type of Planning that involves breaking a strategic plan into the specific steps required to accomplish the work?

Answer 7

*Operational planning

Question 8

What step of the Deming Wheel states that most of the tasks in your work unit should be completed by your employees, not you. And that delegation helps you get the work done by empowering your employees?

Answer 8

*Step 2: Do

Question 9

What step of the Deming Wheel involves monitoring progress, evaluating effectiveness and rethinking approaches to getting the work done based on initial results?

Answer 9

*Step 3: Check

Question 10

What step of the Deming Wheel involves the findings that arise from the “check” step determine the “act” step?

Answer 10

*Step 4: Act

Question 11

What is the step 1 of the Deming Wheel and what does it involve?

Answer 11

*Step 1: Plan
Strategic Planning and Operational planning