Chapter 42 - Communication

Question 1

What is meant by One-way Communication?

Answer 1

One way communication is the simplest form of communication. it usually occurs in a form of order or demand in which the receiver does not reply.

Question 2

Give 3 advantages of using One-way Communication?

Answer 2

• Easy to use
• Cheaper than a two-way communication
• No pressure on the sender to justify

Question 3

Give 2 disadvantages of using One-way Communication?

Answer 3

• Less reliable as there is no way to check the message/feedback
• May cause frustration for the receiver

Question 4

What is meant be Two-way Communication?

Answer 4

This includes both a sender and a receiver exchanging information where a message is being sent and there is a feedback reaction/response

Question 5

What are 2 disadvantages of using Two-way communication?

Answer 5

• Takes more time and therefore more expensive
• Puts the sender under pressure to justify or explain the information being sent.

Question 6

What are two advantages of using Two-way communication?

Answer 6

• more effective and reliable because receiver is able to receive clarification/feedback