Flashcards in Chapter 42- Communication Deck (11):
One way communication?
Simplest form, usually an order where the recover had no need to reply
Two way communication?
Involves both a sender and a receiver of information
How business communicate, usually using agreed rules or procedures
No established rules, would usually take place outside the business
The use of language that will be understood by the vast majority of the the county, free of technical language
A business may have its own language for activities that will not be understood by anyone outside the business
Communication from management being passed down to employees
Involves communication between people on the same level of organisational structure
Communicated vertically, formal.
Had a leader that all communication goes through