Flashcards in Chapter 47- Motivation Deck (16):
What is motivation?
A strong desire to act in a particular way and to achieve a certain result
Definition of morale?
If morale in an individual group or team is high then there exists a spirit of confidence and purpose and vice versa
Frederick Taylor's theory?
Believed that a scientific approach could be used to motivate employees whatever tasks they were performing
His conclusions pointed to the fact that physiological facts were also as important as teamwork, communication and an interest from management
Deal with the process of motivation and are concerned with the issue of how motivation occurs
Factors such as interesting work, responsibility and the opportunity for self development proved to be motivating employees
Peter Druckers theory?
Believe that businesses should:
• Decentralise and delayer the business as much as possible to allow managers and employees to respond to customer demands asap
•take interest in employees and value their contribution to the organisation
•offer ongoing training to create and nurture workers
He stated that setting appropriate goals for employees can be a useful and powerful tool for motivation
Principles to effective goal setting?
Clarity: Specific goals lead to more effective performance and outcomes
Challenge: goals need to be challenging to push employees
Feedback: Is essential so that progress can be gauged and id necessary the goal can be altered
Commitment: employees must have ownership of the goals if they are to motivate
Task complexity: employees must not feel out of their depth in what they need to achieve
Believed that acknowledging employee achievement and effort and also giving praise
Involving employees in decisions, giving employees a feeling of self worth
Encourage participation, giving employees responsibility and involvement
Offering continuous employment, giving employees a sense of security
Conclusions of mayo's theory?
•employees respond to changes in the working environment
•a sense of recognition and consultation is important for employees
•The work place is a social system, employee like to work in groups
•communication with management and group norms affect productivity
Limitations of mayo's theory?
•several variables were often changed at the same time and so identifying the exact cause of change in productivity is difficult
•Mayos work was conducted at one plant employees at one plant so is not necessarily applicable to all jobs
David McClellan three needs theory?
Nach-the need for achievement
Naff- The need for affiliation
Npow- the need for power
Victor Vrooms theory?
Theory is about the mental process an employee goes through when making a decision on a choice of action