Chapter 4.3

Question 1

what is job analysis

Answer 1

job analysis is the process that determines the important tasks of a job and the human attributes necessary to successfully perform those tasks. Results are used for:
- job description
- recruiting
- selecion
- training
- compensation
- promotion
- job design
- workforce reduction
- criterion development
- performance evaluation
- litigation

Question 2

task orientated job analysis

Answer 2

task orientated job analysis is an approach that begins with a statement of the actual task as well as what is accomplished by those tasks.

Question 3

worker orientated job-analysis

Answer 3

worker orientated job analysis is an approach that focusses on the attributes of the worker necessary to accomplish tasks.

Question 4

What are the KSAO’s

Answer 4

The KSAO’s are knowledge, skills, abilities and other characteristics that are required to successfully perform job tasks.

Question 5

Subject matter expert (SME)

Answer 5

Subject matter expert (SME) is an employee who provides information about a job in a job analysis interview or survey.

Question 6

common methods of job analysis

Answer 6

common methods of job analysis are:
- observation
- interviews
- questionnaires/surveys
- critical incidents and work diaries

Question 7

what is the critical incident technique?

Answer 7

the critical incident technique is an approach in which subject matter experts are asked to identify critical aspects of behavior or performance in a particular job that led to success or failure