Chapter 5 Flashcards

(28 cards)

1
Q

___________:The forces within a person that affect the direction, intensity, and persistence of effort for voluntary behaviour

A

Employee motivation

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2
Q

_________:Employee’s emotional and cognitive motivation, particularly a focused, intense, persistent, and purposive effort toward work-related goals.

A

Employee Engagement

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3
Q

What is the greatest tool used to motivate an employee?

A

Salary/wage

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4
Q

What are the the four drive theories?

A

Drive to acquire, drive to bond, drive to comprehend, and drive to defend

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5
Q

Drive to ______: seek, acquire, control, retain objects or experiences.

A

acquire

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6
Q

Drive to ______: form social relationships and develop mutual caring commitments with others.

A

bond

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7
Q

Drive to _________ : satisfy our curiosity, know and understand ourselves and the environment.

A

comprehend

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8
Q

Drive to _________ : protect ourselves physically and socially.

A

Defend

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9
Q

What three metal skill sets can influence our formation and drive towards a goal?

A

Social norms, self-concept/ personal value, and experience

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10
Q

How do the four drives motivate?

A

They determine which emotion is tagged to incoming sensory information, which develop conscious experiences when strong or conflict with each other, and develop into goal-directed choices and effort

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11
Q

From the base up what is Maslow’s Needs Hierarchy Theory, add the non hierarchal ones after?

A

Physiological, safety, belongingness, esteem, self actualization
and need to know and need for beauty

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12
Q

On the Maslow’s Need Hierarchy Theory what does the period represent?

A

From the bottom up it represents the primary motivator until its fulfilled then you move up the period to the other motivator

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13
Q

_______:Recommended studying multiple needs together

A

Holistic perspective

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14
Q

_________:Recognized that social dynamics, not just instinct, influence motivation

A

Humanistic perspective

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15
Q

_________:Emphasized importance of self-actualization (growth needs).

A

Positive perspective

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16
Q

________:Fulfilling needs for competence and autonomy by engaging in the activity itself, rather than from an externally controlled outcome of that activity

A

Intrinsic motivation

17
Q

__________:Occurs when people want to engage in an activityfor instrumental reasons – to receive something that is beyond their personal control.

A

Extrinsic motivation

18
Q

What are the three learned needs that are studied in research?

A

(Need for) achievement, affiliation, and power

19
Q

__________: Probability that a specific effort level will result in a specific performance level

A

E-to-P Expectancy

20
Q

What does A-B-C’s of

21
Q

What does A-B-C’s of A-B-Cs pf behavior modification

A

Antecedents, behavior, and consequences

22
Q

What are the four OB mod consequences

A

positive reinforcement, punishment, extinction, and negative reinforcement

23
Q

Social Cognitive Theory. ________: observe, model others

A

Behaviour modelling

23
Q

Social Cognitive Theory. ________: observe, model others

A

Behaviour modelling

23
Social Cognitive Theory. ________: observe, model others
Behaviour modelling
24
What does smarter goal setting stand for?
specific, measurable, achievable, relevant, time-framed, exciting, and reviewed
25
What are the characteristics of effective feedback?
Specific, relevant, timely, credible, and sufficiently
26
Organizational Justice. What are the three 'rules' applied to situations
Distributive, procedural, and interactional