Chapter 5 Flashcards

1
Q

Individuals and organizations utilizing a global vision to effectively market goods and services across
the world are engaged in:
a. international selling schemes
b. borderless commerce
c. global marketing standardization
d. global logistics
e. global marketing

A

E

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2
Q

Gillette gets about two-thirds of its revenue from its international divisions. This shows that:
a. U.S. citizens are shaving less
b. their market share should increase
c. more men and women need to shave
d. sales need to be increased domestically
e. adopting a global vision can pay off

A

E

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3
Q

All of the following statements about global marketing are true EXCEPT:
a. Marketing to target markets throughout the world has become an imperative for business.
b. Often a U.S. firm’s toughest domestic competition comes from foreign companies.
c. Marketing managers must develop a global vision not only to recognize and react to
international marketing opportunities but also to remain competitive at home.
d. Adopting a global vision can be lucrative for a company, and global marketing can offset
weak domestic performance.
e. Foreign competitors have not gained significant market share in the U.S.

A

E

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4
Q

Sawyer Components manufactures high-cost, customized roller parts for paper mills and is expanding
into China because of the opportunity for significant growth in this developing country. The owner
uses effective global strategies and is aware of threats from foreign competitors. This illustrates that
the owner has a global:
a. advantage
b. imperative
c. vision
d. outsource
e. introspection

A

C

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5
Q

A(n) _____ is a company that is heavily engaged in global trade and moves its resources, goods,
services, and skills across national boundaries.
a. international facilitator
b. global trader
c. multinational corporation
d. exporting company
e. international merchant

A

C

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6
Q

When European demand for a certain solvent declined, Dow Chemical instructed its German plant to
switch to manufacturing a chemical that had been imported from Louisiana and Texas. Dow Chemical
would be best described as a(n):
a. global enterprise
b. global trader
c. cultural marketer
d. exporting company
e. multinational corporation

A

E

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7
Q

Apple Inc. has partnerships with wireless carriers in Japan, Spain and a handful of other European
countries. Apple Inc works with suppliers and retailers worldwide. This means that Apple is a _____.
a. multinational corporation
b. worldwide competitor
c. marketplace competitor
d. domestic corporation
e. foreign investor

A

A

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8
Q

Otis Elevators has entered into a strategic alliance with a company in France from which it gets its
elevator door systems. It has a similar agreement with a manufacturer in Japan that provides it with
special motor drives. A manufacturer in Spain has worked closely with Otis to create small geared
parts necessary for the manufacture of elevators. The component parts are assembled at its plant in the
United States. Otis elevators can be found in buildings all over the world. Otis Elevators is an example
of a(n):
a. cultural marketer
b. global trader
c. multinational corporation
d. exporting company
e. global enterprise

A

C

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9
Q

How does having a global vision benefit companies?
a) It provides access to larger markets at the front end.
b) It allows for more efficient production at the back end.
c) It enables companies to maintain local focus.
d) It increases competition with local businesses.

A

a,b

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10
Q

What are some of the anticipated outcomes of increased competition due to globalization according to traditional economic theories?
a) Decreased value for consumers
b) Higher prices
c) Lower quality
d) More choices, better quality, and lower prices

A

D

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11
Q

What are some of the consequences of the globalization of competition for industries, companies, and workers?
a) Reduced pressure on domestic industries and small companies
b) Decreased competition in the global market
c) Increased pressure on industries, companies, and workers
d) Expansion of protectionist policies

A

C

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12
Q

What is a significant disadvantage of globalization as it pertains to smaller companies?
a) Enhanced access to global markets
b) Increased competition from multinational corporations
c) Limited opportunities for growth and participation
d) Improved access to resources and technology

A

C

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13
Q

Which statement accurately describes the dominance of multinational corporations in global marketing?
a) Multinationals focus solely on local markets to maximize profits.
b) Multinationals operate only in their home countries to avoid risk.
c) Multinationals leverage globalization to decrease costs and expand markets.
d) Multinationals prioritize customization over standardization in their products.

A

C

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14
Q

What strategy do multinational corporations like McDonald’s and Pepsi often adopt in their global marketing efforts?
a) Customization to adapt to local preferences
b) Diversification to appeal to different markets
c) Standardization to offer consistent products worldwide
d) Localization to cater to specific cultural norms

A

C

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15
Q

With a _____, a firm produces standardized products to be sold the same way all over the world.
a. traditional marketing strategy
b. global marketing standardization approach
c. product extension approach
d. culturally based marketing strategy
e. synergistic approach to marketing

A

B

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16
Q

Global marketing standardization:
a. is becoming less popular with the large multinationals
b. encourages product, packaging, and advertising variations for each nation or local market
c. actually raises production costs
d. presumes markets throughout the world are becoming more alike
e. is more popular with consumer products than with industrial goods

A

D

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17
Q

What are some disadvantages of globalization for smaller companies?
a) Increased access to global markets and resources
b) Enhanced opportunities for growth and participation
c) Marginalization and limited participation due to resource constraints
d) Ability to standardize products globally

A

C. Limited Participation: Many smaller companies struggle to participate in and benefit from globalization.
Marginalization: Smaller businesses may be left out of global opportunities due to resource constraints.
Inability to Standardize: Lack of resources or infrastructure may prevent smaller companies from offering standardized products globally.

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18
Q

What are some of the environmental factors that significantly impact global markets?
a) Cultural, technological, and social factors
b) Cultural, Economic, political, and legal factors
c) Social, environmental, and ethical factors
d) Technological, economic, and political factors

A

B

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19
Q

Muslim countries are receptive to most Disney products, but they have asked Disney not to include
Piglet when it sells its Winnie the Pooh characters because Muslims (as a part of their religious beliefs)
contend that pork in any form is unclean. This is an example of a _____ factor that directly affects
Disney’s global operation.
a. political structure
b. cultural
c. technological
d. competitive
e. natural resource

A

B

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20
Q

A soft drink manufacturer who was thinking of investing in a bottling plant in the Czech Republic
should know the nation is proud of the fact it is among the world’s biggest beer drinkers. Czechs
consume an average of one-half liter of beer a day for every man, woman, and child in the country.
The _____ environment of this country could very easily prevent the soft drink bottling company from
succeeding.
a. demographic
b. economic
c. cultural
d. political
e. technological

A

C

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21
Q

In China, August 15 is “the Chinese Saint Valentine’s Day” in memory of two ancient lovers who were
separated by a goddess and only allowed to meet once a year on that date. Flower and candy sales
typically increase that day as they do on February 14 in the United States. This would be an important
part of the international _____ environment for a flower wholesaler or a confectionery company.
a. cultural
b. legal
c. economic
d. technological
e. natural

A

A

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22
Q

When IKEA, the Swedish home furnishings retailer, first entered the Japanese market, it failed. It was
more successful in its second try because it was aware of the need to adapt its furnishings to fit the
smaller Japanese homes. The _____ environment had the greatest influence on IKEA’s first failure in
Japan.
a. demographic
b. economic
c. cultural

A

C

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23
Q

A U.S. executive had no idea the Japanese go through a very elaborate ritual when exchanging
business cards. When he arrived at a meeting in Tokyo, he sat down and tossed some of his business
cards across the table at a group of stunned Japanese businesspeople. Due to the U.S. executive’s
rudeness, the multimillion dollar deal failed. The U.S. executive overlooked the importance of which
environmental factor?
a. culture
b. demographics
c. natural resources
d. economic development
e. political structure

A

A

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24
Q

What role do economic factors, including current exchange rates, play in global markets?
a) Economic factors have minimal impact on purchasing power and demand.
b) Economic factors only affect per capita income within a country.
c) Economic factors, including exchange rates, can significantly impact purchasing power and demand.
d) Exchange rates have no influence on global markets or purchasing decisions.

A

C

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25
Q

How do fluctuations in exchange rates impact companies in global markets?
a) Fluctuations in exchange rates have no impact on companies operating in global markets.
b) Exchange rate fluctuations can increase companies’ exposure to currency risk or foreign exchange risk.
c) Companies benefit from exchange rate fluctuations as they can capitalize on currency differences.
d) Exchange rate fluctuations only affect companies’ domestic operations, not their global activities.

A

B

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26
Q

How do companies mitigate the risk of exchange rate fluctuations in global markets?
a) By ignoring exchange rate fluctuations and focusing solely on domestic operations
b) By actively speculating on currency movements to maximize profits
c) By implementing hedging strategies to lock in exchange rates and minimize risk
d) By adjusting prices frequently to accommodate changes in exchange rates

A

C

27
Q

What is a key consideration for marketers in global markets regarding purchasing power?
a) Most people in the world have higher purchasing power than in the United States.
b) Marketers should not be concerned with differences in purchasing power across global markets.
c) Marketers need to be sensitive to differences in purchasing power and offer value-priced products.
d) Consumers are not willing to purchase products at lower prices in global markets.

A

C

28
Q

How can manufacturers reduce pricing?
a) Increase package size
b) Add more features
c) Reduce package size
d) Introduce premium features

A

C

29
Q

Once marketing managers have determined a global product and promotion strategy, they can select
the remainder of the marketing mix. However, entry into many developing nations presents special
pricing problems because:
a. the rate of capital accumulation exceeds the rate of population growth
b. exchange rates caps
c. of price discrimination
d. there is a lack of mass purchasing power
e. advertising time on television is available for sale in all developed countries

A

D

30
Q

_____ is a trade agreement that includes Argentina, Bolivia, Brazil, Chile, Columbia, Ecuador,
Paraguay, Peru, and Uruguay. This agreement eliminated the tariffs among these trading partners.
a. NAFTA
b. Maastricht
c. WTO
d. GATT
e. Mercosur

A

E. Mercosur is the largest Latin American trade agreement among these countries.

31
Q

The North American Free Trade Agreement (NAFTA) did all of the following EXCEPT:
a. created the world’s largest free-trade zone including Canada, the United States, and
Mexico
b. substantially reduced economic growth in Mexico
c. allowed U.S. and Canadian financial-services companies to own subsidiaries in Mexico
d. removed many tariffs and duties so that Mexico, Canada, and the United States can trade
more freely
e. expanded opportunities for U.S. businesses in Mexico

A

B

32
Q

What entities have a substantial influence on shaping global trade policies?
a) Multinational corporations
b) Non-governmental organizations (NGOs)
c) Intergovernmental organizations like the World Bank, IMF, and G20 economies
d) Local chambers of commerce

A

C

33
Q

Which types of preferential trade agreements are included in Preferential Trade Agreements?
a) Free Trade Agreement, Customs Union, and Common Market
b) Customs Union and Economic Union
c) Free Trade Agreement and Common Market
d) Free Trade Agreement, Customs Union, Common Market, and Economic Union

A

D

34
Q

A tax levied on the goods entering a country is called a(n):
a. license
b. quota
c. boycott
d. exchange control
e. tariff

A

E

35
Q

Consumers purchasing an automobile in Hong Kong must pay a 100% tax on it. This tax is imposed
by the government on all automobiles entering the country and is called a(n):
a. tariff
b. quota
c. license
d. boycott
e. exchange control

A

A

36
Q

A(n) _____ is a limit on the amount of a specific product that can enter a country.
a. quota
b. tariff
c. boycott
d. exchange control
e. transfer limit

A

A

37
Q

Since 1953, the United States has limited the amount of raw peanuts that can be imported to 1.7
million pounds a year. This is only about one-tenth of 1 percent of all domestic edible peanut
consumption in the United States. This limitation is an example of a(n):
a. natural resource barrier
b. quota
c. tariff
d. exchange control
e. boycott

A

B

38
Q

An exclusion of all products from certain countries or companies by a government or group is called
a(n):
a. expropriation
b. quota
c. tariff
d. exchange control
e. boycott

A

E

39
Q

In 1764, the British Sugar and Currency Acts created such economic difficulty in the American
colonies that soon-to-be Americans refused to buy British goods in protest. This refusal marked one of
the first examples of the use of the:
a. transfer limit
b. quota
c. tariff
d. exchange control
e. boycott

A

e

40
Q

What are some additional factors that influence market entry decisions, aside from trade agreements?
a) Technological advancements and political stability
b) Global economic conditions, demographic trends, and natural resources
c) Language barriers and cultural differences
d) Regulatory frameworks and tax policies

A

B

41
Q

Which method of entering the global marketplace would be LEAST risky?
a. exporting
b. licensing
c. contract manufacturing
d. joint ventures
e. direct investment

A

A

42
Q

The United States is selling more domestically produced products in other countries than any other
country in the world. This means the United States is the world leader in:
a. quota making
b. exporting
c. tariff trading
d. dumping
e. licensing

A

B

43
Q

Which list correctly ranks the methods of entering the global marketplace in increasing order of risk?
a. exporting, licensing and franchising, contract manufacturing, joint venture, and direct
investment
b. importing, contract manufacturing, licensing and franchising, joint venture, and direct
investment
c. licensing, franchising, contract manufacturing, joint venture, direct investment, and
exporting
d. franchising, contract manufacturing, joint venture, direct investment, importing, and
licensing
e. importing, contract manufacturing, joint venture, direct investment, and exporting

A

A

44
Q

Which statement accurately describes exporting as a method for global expansion?
a) Exporting requires significant investment in new infrastructure, increasing risk.
b) Exporting provides ample opportunity for immediate consumer feedback.
c) Exporting allows companies to utilize existing resources and infrastructure, reducing risk.
d) Exporting involves minimal expenses and barriers such as shipping and tariffs.

A

C. Low risk option to go global ( because companies utilize existing resources and infrastructure.)
Limited opportunity for consumer feedback
Expenses and barriers such as shipping and tariffs

45
Q

_____ is a legal process whereby a firm agrees to let another firm use its manufacturing process,
trademarks, patents, trade secrets, or other proprietary knowledge in return for a fee or royalty.
a. A joint venture
b. Divestment
c. Licensing
d. A principal-agent agreement
e. A contract manufacturing arrangement

A

C

46
Q

Franchising is a form of:
a. contract marketing
b. international exporting
c. licensing
d. direct exporting
e. countertrading

A

C

47
Q

When Krispy Kreme decided to expand its operation internationally, it chose to first make its
doughnuts available in Canada to minimize its risk. In accordance with the policy of risk minimization,
the company sold the right to manufacture and sell its doughnuts to Canadians. In other words, Krispy
Kreme used:
a. contract manufacturing
b. direct investment
c. importing
d. a strategic alliance
e. licensing

A

E

48
Q

Disney sells the rights for an investment company to run a Disneyland theme park in Tokyo. The
investment company gains most of the profits from the enterprise while paying Disney a percentage in
royalties. This is an example of:
a. a joint venture
b. exporting
c. direct investment
d. licensing
e. capital-intensive manufacturing

A

D

49
Q
  1. Patch Products is an Australian company that has given permission to several Latin American
    companies to manufacture and market its patented Spanish/English children’s frame tray puzzles.
    Because Patch uses licensing as its global marketing strategy, it:
    a. must only pay a minimal royalty to the licensed companies
    b. cannot control how the puzzles are manufactured
    c. has involved itself in the global marketing strategy that gives it the greatest amount of
    control
    d. cannot have any control over how the puzzles are promoted or distributed
    e. chose a method of global marketing that created minimal risk
A

E

50
Q

Mitsubishi Heavy Industries and Kawasaki Heavy Industries produce McDonnell Douglas’s F-15
fighter planes in Japan. The two Japanese companies pay McDonnell Douglas royalties for use of its
manufacturing processes and patents. This is an example of:
a. contract manufacturing
b. exporting
c. joint venture
d. licensing
e. strategic investment

A

D

51
Q

Which of the following are components involved in licensing agreements?
a) Patent, trade secret, and brand name
b) Brand name and product formulation
c) Patent and product formulation
d) Patent, trade secret, brand name, and product formulation

A

D

52
Q

Which statements accurately describe the roles and responsibilities in a licensing agreement?
a) The licensor assumes responsibility for production and distribution, while the licensee enjoys minimal risk.
b) The licensee assumes responsibility for production and distribution, while the licensor enjoys minimal risk.
c) Both the licensor and licensee share responsibility for production and distribution.
d) The licensor is solely responsible for quality control in the licensing agreement

A

B

53
Q

With _____, a domestic firm assumes an equity position (partial ownership) in a foreign firm to
manufacture and/or market the domestic company’s goods.
a. direct investment
b. a joint venture
c. a buying-for-export agreement
d. a contractual agreement
e. a franchise relationship

A

B

54
Q

Caterpillar, Inc. is the world’s largest manufacturer of earth-moving and construction equipment.
Kirovsky is a large Russian manufacturer of the same type of products. The two companies entered
into a(n) _____ and created NEVAMASH, a new company.
a. import/export partnership
b. countertrade
c. disintermediation agreement
d. joint venture
e. franchise

A

D

55
Q

_____ is a global marketing strategy that requires active ownership (either a controlling interest or
large minority interest) of a foreign company or overseas manufacturing or marketing facilities.
a. Market grouping
b. Import brokering
c. Export subsidizing
d. Licensing
e. Direct investment

A

E

56
Q

To enter the German market, BDO, an international accounting company, purchased an existing
accounting firm. BDO entered the German market through the use of:
a. contract marketing
b. direct investment
c. franchising
d. direct exporting
e. countertrading

A

B

57
Q

The first step in creating the global marketing mix is to:
a. create a new product
b. select the method of promotion
c. develop a thorough understanding of the global target market
d. set pricing policies
e. decide whether product modification is necessary

A

C. Developing an understanding of the global target market is the first step, and market research results in
knowledge of customer needs and wants that will guide product, price, promotion, and distribution

58
Q

Apple Inc. used its Mac and PC guy ad in countries around the world. They simply modified the
characters a bit to fit the culture. Apple is attempting to market the Mac using _____.
a. standardized marketing practices
b. mixed marketing
c. character standardization
d. global marketing standardization
e. product invention

A

D

59
Q

Apple Inc. used its Mac and PC guy ad in countries around the world. They simply modified the
characters a bit to fit the culture. Apple is attempting to market the Mac using _____.
a. standardized marketing practices
b. mixed marketing
c. character standardization
d. global marketing standardization
e. product invention

A

A

60
Q

When IKEA, the Swedish home furnishings retailer, first entered the Japanese market, it failed. It was
more successful in its second try because it was aware of the need to adapt its furnishings to fit the
smaller Japanese homes. It success on its second foray into Japan was based on its ability to give the
Japanese consumer what he or she needed without abandoning its product strategy. IKEA had to adopt
a _____ strategy.
a. product substitution
b. market differentiation
c. message adaptation
d. product invention
e. product adaptation

A

E. Modified product, same promotion

61
Q

Procter & Gamble’s Vidal Sassoon shampoo smells the same worldwide, but the amount of scent used
varies from country to country. This is an example of which type of marketing mix strategy?
a. countertrading
b. product invention
c. global market standardization
d. product licensing
e. product adaptation

A

E

62
Q

AFLAC has had to ditch the AFLAC duck in its Japanese commercials because the Japanese consumer
does not like to be yelled at. Since Japan is the source of about 70 percent of the insurance company’s
business, it had no trouble adopting a _____ strategy.
a. product substitution
b. market differentiation
c. promotion adaptation
d. product invention
e. market diversification

A

C

63
Q

Bringing Coke to the Chinese market presented a special challenge to the soft-drink manufacturer. This challenge most likely had to do with which element of the marketing mix
a. production
b. direct marketing
c. distribution
d. pricing

A

C

64
Q

To enter the Thailand market, Toyota developed the Sohana model. This vehicle is specifically designed to withstand the driving habits and weather conditions in Thailand. It was deskgned to meet the vehicular needs of the average Thai driver. Which of the marketing mix strategies did Toyota use?
a. countertrading
b. product invention
c. global market standardization
d. product licensing

A

B