Chapter 5 Flashcards
(39 cards)
Authority
Power that people accept as legitimate rather than coercive.
Aggregate
A collection of people who happen to be in the same place at the same time but share little else in common.
Authoritarianism
A political system controlled by rulers who deny popular participation in government.
Authoritarian Leaders
Leaders who make all major group decisions and assign tasks to members.
Conformity
The process of maintaining or changing behavior to comply with the norms established by a society, subculture, or other group.
Bureaucracy
An organizational model characterized by a hierarchy of authority, a clear division of labor, explicit rules and procedures, and impersonality in personnel matters.
Category
A number of people who may never have met one another but share a similar characteristic, such as education level, age, race or gender.
Bureaucratic Personality
A psychological construct that describes those workers who are more concerned with following correct procedures than they are with getting the job done correctly.
Division of Labor
How the various tasks of a society are divided up and performed.
Corporations
Organizations that have legal powers, such as the ability to enter into contracts and buy and sell property, separate from the I individual owners.
Democratic Leaders
Leaders who encourage group discussion and decision making through consensus building.
Dyad
A group composed of two members.
Formal organization
A highly structured group formed for the purpose of completing certain tasks or achieving specific goals.
Groupthink
The process by which members of a cohesive group arrive at a decision that many individual members privately believe is unwise.
Goal Displacement
A process that occurs in organizations when the rules become an end in themselves rather than a means to an end, and organizational survival becomes more important than achievement of goals.
Expressive Leadership
Leadership that provides emotional support for members.
Informal Side of a Bureaucracy
Those aspects of participants’ day-to-day activities and interactions that ignore, bypass, or do not correspond with the official rules and procedures of the bureaucracy.
Ingroup
A group to which a person belongs and with which the person feels a sense of identity.
Instrumental Leadership
Goal- or task-oriented leadership.
Ideal Type
An abstract model that describes the recurring characteristics of some phenomenon.
Outgroup
A group to which a person does not belong and toward which the person may feel a sense of competitiveness or hostility.
Norms
Established rules of behavior or standards of conduct.
Laissez-Faire Leaders
Leaders who are only minimally involved in decision making and who encourage group members to make their own decisions.
Iron Law of Oligarchy
According to Robert Michels, the tendency of bureaucracies to be ruled by a few people.