Chapter 5 Flashcards
What can profoundly affect management style and overall business systems?
The lack of empathy can create ________
Culture
Barriers
Having awareness of ones own culture and SRC is known as ___________
Adaptation
List imperative…..
Check
What is the idea that if one works hard they will get to where they want to be?
Master of Destiny
In U.S. We work for company while other countries work for family is called ___________
Independent enterprise
In the U.S. if we work hard, we will be promoted is called ____________
Merit
Decisions based on ______________ are decisions based on profits
Objective analysis
Master of Destiny, Independent enterprise, merit, decisions based on objective analysis, wide share in decision making, never-ending quest for improvement, competition is crucial for efficiency are all part of _____________________
American Management Style
What are the influences of the authority structure of business?
Give 2 examples of each.
High PDI countries and low PDI countries
High: Mexico, Malaysia
Low: Denmark, Israel
List the three typical authority patterns:
1) Top-level management decisions
2) Decentralized decisions
3) Committee or group decisions
What are the four management objectives and aspirations?
1) Security
2) Personal life
3) Affiliation and social acceptance
4) Power and achievement
What are the two communication styles?
1) Face-to-face
2) Internet
In face-to-face communication, what does a high context culture put emphasis on? What does a low context culture put emphasis on?
High: how, who, and when
Low: actual message
What are some problems with internet communication?
Web site content (78% in english)
Country-specific web sites
Issues with symbols, icons, and colors
Email not preferred in high context cultures
Americans are much more __________ compared to countries with higher PDI (Power Distance Index)
Informal
