Chapter 5: Collection Agency Flashcards
1
Q
Medical offices often transfer severely delinquent accounts with large balances to?
A
An outside collection agency.
2
Q
The office should refer no account to a collection agency unless?
A
The provider has given approval or stated in the office policy.
3
Q
Does the MA can make idle threats?
A
No.
4
Q
What would the MA do if tells that is turning their account over for collection?
A
Should follow through and do so if the bill remains unpaid
