Chapter 5 The Human Resource Management Function (employment Cycle)

Question 1

Maintenance phase

Answer 1

Involves the induction (new employees with the organisation and jobs they will perform), training and development (teaching new skills, helping employees learn task involving their job), recognition & reward (monetary benefits and non-monetary benefits) & performance management (methods to improve organisational & individual employee performance

Question 2

Terminations phase

Answer 2

Involves termination management (voluntary termination dealing with employees leaving on their own) and involuntary termination (dealing with employees being asked to leave) and entitlement and transition issues (payment of any outstanding benefits, such as sick, annual leave and providing support and counselling for dismissed employees.

Question 3

Human resource planning (HR)

Answer 3

Is the development of strategies to meet the organisations future human resources needs

Question 4

Job analysis

Answer 4

Is the study of an employees job in order to determine the duties performed, the time involved with each of those duties performed, the time involved with each of those duties, the responsibilities involved and the equipment required.

Question 5

Job description

Answer 5

Is a summary of what the worker will be doing - the role they will have in the organisation in terms of duties and responsibilities.

Question 6

Job specification

Answer 6

Will indicate the sort of person an organisation is seeking in terms of personal qualities, skills, education and work experiences.

Question 7

Job design

Answer 7

Details the number, kinds and variety of tasks that individual employees perform in their jobs. Jobs may be designed so they include a variety of tasks to keep employees interested and motivated.

Question 8

Recruitment

Answer 8

Is the process of attracting qualified job applicants from which to select the most appropriate person for a specific job

Question 9

Internal recruitment

Answer 9

Internal recruitment involves considering present employees as applicants for available positions (within the organisation)

Question 10

External recruitment

Answer 10

External recruitment involves finding a suitable applicant for a position outside of the working organisation.

Question 11

Employee selection

Answer 11

Involves choosing the candidate who best matches the organisations requirements.

Question 12

Discrimination

Answer 12

Occurs when a policy or a practice disadvantages a person or a group based on a personal characteristic that is irrelevant to the performance of the work

Question 13

Full time permanent

Answer 13

Employees have an ongoing employment contract which includes all legally required time entitlements

Question 14

Part-time permanent employment

Answer 14

Involves working fewer ordinary weekly or monthly hours compared with full-time employees

Question 15

Fixed term contract

Answer 15

Is where employment is offered for specific period

Question 16

Causal employees

Answer 16

Are employed on an hourly basis

Question 17

Remuneration

Answer 17

Is monetary payment in return for the work an employee performs

Question 18

Wage

Answer 18

Is an hourly or weekly rate of pay

Question 19

Salary

Answer 19

Employees who earn a salary are paid a fixed about each year, which then divided by 26 to give a fortnightly salary, or by 12 to give a monthly salary

Question 20

Salary sacrifice

Answer 20

Is forgoing salary in order to receive another non-cash benefit of equivalent value.

Question 21

Induction

Answer 21

Is a process of acquainting new employees with the organisation - history, structures, objectives, culture, policies and practices - and the jobs they will perform

Question 22

Training

Answer 22

Generally refers to the process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills

Question 23

Development

Answer 23

Refers to activities that prepare staff to take on greater responsibility in the future

Question 24

Learning organisation

Answer 24

Monitors and interprets its environment, seeking to improve its understanding of the interrelationship between its actions and its environment

Question 25

Succession planning

Answer 25

Focuses on preparing employees with potential to take on key management positions within. The organisation in the future, should the need arise

Question 26

Recognition and reward programs

Answer 26

Aim to both acknowledging the work an employee has done and providing some sort of benefit, such as cash, merchandise, travel or gift certificates, in return for a job well done

Question 27

Intrinsic rewards

Answer 27

Come from the task or job itself, such as recognition or feedback or a sense of achievement

Question 28

Extrinsic rewards

Answer 28

Are outside the job itself. They may be monetary or non-monetary

Question 29

Establishment phase

Answer 29

Establishment phase involves the planning (staff needs, job analysis and job design), recruitment (the attracting of people to apply for the position in the business, undertaking internal and external recruitment) selection (choosing, hiring the most qualified; testing and interviewing) and employment arrangements and remuneration (deciding types of employment contracts & ways of paying.