Chapter 6 Flashcards
(65 cards)
____ refers to deciding on the way production of goods/services will be organized.
Process Selection
How an organization approaches process selection is determined by the organization’s ______.
Process Strategy
What are two aspects of Process Strategy?
Capital Intensity and Process Flexibility
What is Capital Intensity?
The mix of equipment and labor that will be used by the organization
What is Process Flexibility?
The degree to which the system can be adjusted to changes in processing requirements
3 Factors that change processing requirements include?
1) Changes in product/service design
2) Changes in volume processed
3) Changes in technology
Process choice is _____.
Demand-driven
What are the 2 key questions in process selection?
1) How much variety will the process need to be able to handle?
2) How much volume will the process need to be able to handle?
Usually, volume and variety are _______ related.
Inversely
High for one; low for the other
The need for flexibility of personnel and equipment is _____ related to the level of variety the process will need to handle.
Directly
Variety means either having two things:
1) Dedicated operations for each different product
2) If not, having to get equipment ready every time there is the need to change the product being produced
What are the 5 basic process types?
1) Job Shop
2) Batch
3) Repetitive
4) Continuous
5) Project
What are 4 characteristics of a Job Shop process type?
1) Operates on a small scale
2) Low-volume of high-variety goods/services are needed
3) Processing is intermittent
4) High flexibility using general-purpose equipment and skilled workers
What are 5 characteristics of a Batch Processing process type?
1) Moderate volume of goods/services are desired
2) Handles moderate variety of products/services
3) Processing still intermittent,
4) Equipment don’t need to be as flexible
5) Doesn’t require high skill level from employees
When higher volumes of more standardized goods are needed, ______ is used.
Repetitive Processing
When higher volumes of more standardized goods are needed, ______ is used.
Repetitive Processing
The standardized output means _______.
Only slight flexibility of equipment is needed
When a very high volume of non-discrete, highly standardized output is desired, a ______ is used.
Continuous system
Continuous systems have almost no variety in output, and no need for _______
Equipment Flexibility
A ____ is used for work that is non-routine, with a unique set of objectives to be accomplished in a limited time frame.
Project
______ can be used to avoid any inconsistencies by identifying key product/ service dimensions and then selecting appropriate processes
Product/Service Profiling
________ is the creation of goods/services using processes that are: nonpolluting, economically efficient, safe, etc
Sustainable Production
Successful Lean Process designs result in what?
1) Reduced inventory/ floor space
2) Faster response times/lead times
3) Reduced defects
4) Increased productivity
____ refers to the discovery and development of new or improved products, services, or production processes
Technological Innovation
