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Flashcards in Chapter 6 Deck (24)
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0
Q

A rational, systematic, and precise form of organization in which rules, regulations, and techniques of control are specifically defined

A

Bureaucracy

1
Q

The arrangement of people and tasks to accomplish organizational goals

A

Organization structure

2
Q

The classical management principle stating that each subordinate receives assigned duties from one superior only and is accountable to that superior

A

Unity of command

3
Q

The process of subdividing work into departments

A

Departmentalization

4
Q

An arrangement that defines departments by the function each one performs, such as accounting or purchasing

A

Functional departmentalization

5
Q

An arrangement of departments according to the geographic area or territory served

A

Geographic departmentalization

6
Q

The arrangement of departments according to the products of services they provide

A

Product-service departmentalization

7
Q

A temporary group of specialists working under one manager to accomplish a fixed objective

A

Project organization

8
Q

A project structure superimposed on a functional structure

A

Matrix organization

9
Q

A form of organization with relatively few layers of management, making it less bureaucratic

A

Flat organization structure

10
Q

The number of workers reporting directly to a manager

A

Span of control

11
Q

Simplifying an organization to make it less bureaucratic

A

Downsizing

12
Q

Part of globalization; it is also a part of the organization structure when other companies perform part of your work

A

Outsourcing

13
Q

Moving customer service into workers’ homes as a form of telecommuting

A

Homeshoring

14
Q

The arrangement of work by teams that are responsible for accomplishing a process

A

Horizontal structure

15
Q

The radical redesign of work to achieve substantial improvements in performance

A

Reengineering

16
Q

A set of unofficial relationships that emerge to take care of events and transactions not covered by the formal structure

A

Informal organization structure

17
Q

The mapping and measuring of relationships and links between and among people, groups, and organizations

A

Social network analysis

18
Q

Assigning formal authority and responsibility for accomplishing a specific task to another person

A

Delegation

19
Q

The process by which managers share power with group members, thereby enhancing employees’ feelings of personal effectiveness

A

Empowerment

20
Q

The extent to which authority is passed down to lower levels in an organization

A

Decentralization

21
Q

The extent to which authority is retained at the top of the organization

A

Centralization

22
Q

The system of shared values and beliefs that actively influence the behavior of organization members

A

Organizational culture(corporate culture)

23
Q

The process of coming to understand the values, norms, and customs essential for adapting to the organization

A

Socialization