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Flashcards in Chapter 6 Ethics & Social Responsibility Deck (14):

What is the difference between ethics and morals

Ethics can be defined in two ways:
As an area of research, it is the study of moral obligations and the process of determining and acting upon decisions of right and wrong.
Socially, it represents the socially constructed guidelines for correct behavior.

Morals, on the other hand, are an individual’s determination of what is right or wrong and are influenced by that individual’s values.


What are Dubrin’s Ethical Leadership Behaviors?

1. Be honest and trustworthy; have integrity in dealing with others.
2. Pay attention to all stakeholders.
3. Build community.
4.Respect the individual.
5. Accomplish silent victories.


What are Reasons for Ethical Differences?

Individual level of greed, gluttony, and avarice. (People seek to maximize personal returns.)
Sense of entitlement:

Situation: particularly the organizational culture.

Person’s Character:

Steven Levitt (University of Chicago and top economist in the world under 40 prize winner) has conducted substantial research on the role of personal incentives in behavior. His findings demonstrate fairly convincingly that personal incentives (typically extrinsic) are the strongest predictor of behavior.


What are the 3 levels of Moral Development?

Preconventional level:
Conventional level:
Postconventional level:


What is the pre-conventional level of Moral Development?

A person is primarily concerned with receiving rewards and avoiding punishment.


What is the conventional level of Moral Development?

People learn to conform to expectations of good behavior as defined by key people in their social environment and societal norms.


What is the post conventional level of Moral Development?

Guided by an internalized set of universal principles that may even transcend the laws of a particular society.


What is the ethical mind?

A point of view that helps the individual aspire to good work that matters to colleagues, companies, and society.


What are the 4 Spheres of Morality (Joseph L. Badaracco, Jr.)?

Commitments of Private Life.
Commitments of Economic Agents.
Commitments as Company Leaders.
Responsibilities Beyond Company Boundaries.


What are the 4 Enduring Questions (Joseph L. Badaracco, Jr.)?

Which course of action will do the most good and the least harm? (John Stuart Mills)
Which alternative best serves others’ rights, including shareholders’ rights? (Thomas Jefferson)
What plan can I live with, which is consistent with the basic values and commitments of my company? (Aristotle)
Which course of action is feasible in the world as it is? (Machiavelli)


What is Social Responsibility?

Definition: Having obligation to society beyond the company’s economic obligations to owners or stockholders and beyond those prescribed by law or contract.
Tylenol example….


What is Socially Responsible Leadership?

Strategic Leadership of Ethics and Social Responsibility:
Provide strategic direction that establishes an ethical and social responsibility tone for the organization.
Create a pleasant workplace.
Help build a sustainable environment.
Engage in philanthropy.
Work with suppliers to improve work conditions.
Establish written codes of ethical conduct.
Provide training on ethics and social responsibility.
Place company interests ahead of personal interests.
Develop formal mechanisms for dealing with ethical problems.
Accept whistleblowers


What is a whistleblower?

Whistleblower: an employee that discloses an organizational wrongdoing.


Environmental Stewardship:

What can we do? Is it always a choice between profits and the environment?
Natural Capitalism