Chapter 6 Groups and Organizations Flashcards

(37 cards)

1
Q

a social group is

A

2 or more people with a feeling of interdependence

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2
Q

a aggregate is

A

a group of people in same place at same time, with little to no emotional connection between them

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3
Q

primary group refers to

A

group of people who are really important in your life

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4
Q

secondary group refers to

A

formal groups; relationships formal in nature (workplace)

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5
Q

Group conformity suggests

A

peoples behaviour changes to fit into a group (peer pressure)

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6
Q

Group conformity’s first published study using the Autokinetic effect was put forth by

A

Muzafer Sherif

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7
Q

Conformity is

A

where an individual changes their behaviour to conform to society or a group

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8
Q

Group think was famously studied by

A

Irving Janis

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9
Q

Steps to group think include

A
  • prior conditions: tightly knit team, under high stress
  • symptoms of group think: group is arrogant
  • Defective decision making: failure to examine risks of decisions
  • consequences: disaster
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10
Q

Group think is the

A

tendency of groups to conform to a decision

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11
Q

Reference group is

A

a group that one uses as a point of reference when making decisions

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12
Q

who studied reference groups?

A

Samuel Stouffer

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13
Q

what were soldiers in units with low promotion rates?

A

more optimistic about being promoted

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14
Q

What were soldiers in units with high promotion rates?

A

more pessimistic about promotions

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15
Q

What explanation can be brought about by Samuel Stouffers study of reference groups using soldiers?

A

Most of us judge our well being based off of reference groups.

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16
Q

Text messages are

17
Q

advantages of texting

A

social control and time to reflect

18
Q

consequences of texting

A

can’t see body language or emotions

19
Q

who wrote the book Alone Together relating to digital communication, groups, and self identity?

A

Sherry Turtle

20
Q

Phones provide people with a

A

extension of the self; self identity not separate from tech

21
Q

Who wrote The Lonely Crowd (1950) and taught Sherry Turkle?`

A

David Riesman

22
Q

David Riesman argued in the modern age there are 2 types of personalities, they are…

A

Inner-Directed Self and the Other-directed Self

23
Q

Inner Directed Self personalities

A

have strong beliefs, opinions and purpose

24
Q

Other directed self personalities

A

look to others for validation of opinions, beliefs, feelings

25
Suburbia new comers tend to
conform to the beliefs and values of their communities and fear they won't fit in
26
Who theorized Hyper-Other-Directedness? And What does the phrase refer to?
Sherry Turtle. On demand validation of feelings and beliefs due to digital age.
27
rationality is the
logical scientific manner of a bureaucracy to maximize profits.
28
Bureaucracies were popularized in the
industrial revolution
29
What is required for the IDEAL Bureaucracy?
1) Hierarchy 2) Division of Labour 3) Written rules 4) Written communication 5) Technical skill 6) Impersonality
30
Informal structure is
how things really get done in a company (the office)
31
What did the workers of the Hawthorne Plant (1924-32) do? What is this an example?
They worked according to their own rules. Did this to avoid getting laid off if they got too much work done. Example of informal structure.
32
Red tape is when
a company has so many rules it hurts efficiency
33
Lack of Communication in a bureaucracy refers to when
one department has no clue what another is doing. Can lead to embarrassment
34
Alienation is when
an individual has no emotional connection to their company
35
What are some characteristics of a Non-Western Bureaucracy?
- Individual feels connection towards company - company looked at as family/team - emotional bond
36
Karoshi means
to work yourself too death
37
Premium Fridays is
a non legal encouragement by some companies for their workers to take it easy on Fridays