Chapter 6: Management

Question 1

management

Answer 1

Management is the process of guiding the development, maintenance, and allocation of resources to attain
organizational goals

Question 2

managers

Answer 2

Managers are the people in the organization responsible for developing and carrying out
this management process.

Question 3

4 functions of managers

Answer 3

planning,
organizing
leading
controlling.

Question 4

what is planning

Answer 4

Planning begins by anticipating potential problems or opportunities the organization may encounter.
Managers then design strategies to solve current problems, prevent future problems, or take advantage of opportunities.

Planning is deciding what needs to be done, identifying when and how it will be done, and determining who should do it.

Question 5

4 types of plannings

Answer 5

1. Strategic
2. Tactical
3. Operational
4. Contingency

Question 6

trends in management

Answer 6

Crisis management
Crisis management requires quick
action, telling the truth about the situation, and putting the best people on the task to correct the situation.
Finally, management must learn from the crisis in order to prevent it from happening again.

Use of IT
Using the latest information technology, such as dashboard software, managers can make quicker, better-informed decisions

The need to manage multinational cultures
As more companies “go global,” the need for multinational cultural management skills is growing. Managers must set a good example, create personal involvement for all employees, and develop a culture of trust.