Chapter 6 Motivation Flashcards
(45 cards)
Motivation
A set of energetic forces that determine the direction, intensity, and persistence of an employee’s work effort.
Engagement
A term commonly used in the contemporary workplace to summarize motivation levels
A theory that describes the cognitive process employees go through to make choices among different voluntary responses.
Expectancy theory
Expectancy
The belief that exerting a high level of effort will result in successful performance on some tasks
self-efficacy
The belief that a person has the capability needed to perform the behaviors required on some task
past accomplishments
the level of success or failure with similar job tasks in the past.
vicarious experiences
Observations of and discussion with others who have performed some work task
verbal persuasion
pep talk that lead employees to believe that they can “get the job done”
emotional cues
positive or negative feels that can help or hinder task accomplishment
Groupings or clusters of outcomes viewed as having critical psychological or physicological consequences is called
needs
instrumentality
the belief that successful performance will result in the attainment of some outcomes
valence
the anticipated value of the outcomes associated with successful performance
Desire to put forth work effort to some contingency that depends on task performance is __________ motivation
extrinsic
intrinsic motivation
desire to put forth work effort due to the sense that task performance serves as its own reward
meaning of money
the idea that money can have symbolic value (e.g achievement, respect, freedom) in addition to economic value
_________theory that views goal as the primary drivers of the intensity and persistence of effort
goal setting
specific and difficult goals
goals that stretch employees to perform at their max level while still staying within the boundaries of their ability
self-set goals
the internalized goals that people use to monitor their own progress
learning plans and problem solving approaches used to achieve successful performance is called____ strategies
task
The degree of complication in which the information and actions needed to complete a task are complicated is called ____________ complexity
task
feedback
in job characteristics theory, it refers to the degree to which the job itself provides information about how well the job holder is doing. In goal setting theory, it refers to progress updates on work goals
goal commitment
the degree to which a person accepts a goal and is determined to reach it
S.M.A.R.T goals
specific, measurable, achievable, results-based, time-sensitive goals
The ________theory that suggests that employees create a mental ledger of the outcomes they receive for their job inputs, relative to some comparison other.
equity
