Chapter 7 Flashcards
Training
process by which knowledge and skills are enhanced for an immediate job/role.
Development
Process through which knowledge and skills are enhanced, but may not have immediate use.
On the job training
instruction in the actual work environment
organizational socialization
how new employees “learn the ropes” and skills to be succesful
On boarding
could be formal and or/ informal; process that facilitates newcomers socialization to an organization
Learning
Encode, Retain, and use information
3 phases of skill acquisition
- Declarative Knowledge
- Knowledge compilation
- Procedural Knowledge
Declarative knowledge
knowledge about facts
Knowledge compilation
integrating what you know and can do
Procedural Knowledge
automated the task w/little attention
example: so good at the task, that you are not entirely conscious when doing it.
Proceduralization
if a, then b
Mental Models
The way in which knowledge is organized
Meta Cognition
Knowledge of and control over own cognition
Training Needs Analysis
process of identifying and specifying training requirements
Organizational Analysis
Availability of resources and support
Task Analysis
tasks that require training
Personal Analysis
people who need the training
computer based training
e-learning
non-computer based training
in person/ instructor led training
Blended learning
mixture of e-learning and instructor led
Program Instruction
proceeds question by question after trainee response
What are the limitations of program Instruction?
can easily skip parts of training or cheat
intelligent tutoring systems
if they answer a question wrong, it provides an explanation for correct answer
Interactive multimedia training
rich simulation of real life job situation
