Chapter 7

Question 1

5Rs - Right:

Answer 1

Patient (2 identifiers)
Drug
Dosage
Time
Route (oral, topical, injection)

Question 2

Crew Resource Management

Answer 2

A concept that promotes patient safety and enhances the efficiency of operations through enhanced communications, situational awareness, problem-solving, decision-making and teamwork
• Anyone who sees a mistake being made has responsibility to call it out
• People at all levels can stop the line

Question 3

Error Reduction Strategies

Answer 3

• Forcing functions and constraints - most effective
• Automation and computerization
• Standardization of protocols - ensure doing it correctly
• Checklists and double check systems
• Rules and policies - written and accessible
• Education and information - education staff on all previous strategies