Chapter 8

Question 1

What are the key ponts about job description?

Answer 1

• Job title
• Key duties
• Responsibility
• Accountability (who the job holder reports to)

Question 2

Define person specification

Answer 2

A list of qualifications, skills, experience, and personal qualities looked for in a successful applicant.

Question 3

What are the 3 types of training?

Answer 3

• Induction training
• On-the-job training
• Off-the-job training

Question 4

What are the benefits of training?

Answer 4

• Workers are more efficient, increases productivity and quality
• Improves quality of business decisions, reduce costly mistakes
• Develop their abilities and reach their potential
• Easier recruit new workers than keeping existing workers
• Improve customer services
• Health and safety reduces accident
• Improve business competitiveness

Question 5

• Define induction training
• What are the advantages and disadvantages of induction training?

Answer 5

Definition
- A training programme to help the worker become familiar with the business workplace, who they work with and the procedures they need to know.

Advantages
- staff feel part of business
- workers more effective at start of employment

Disadvantages
- Increase business cost during training (not providing output)

Question 6

• Define On-the-job training
• What are the advantages and disadvantages of On-the-job training?

Answer 6

Definition
- Workers train at place of work, watching or following an experienced worker

Advantages
- Cheap
- Worker Learns the way that business wants the job done
- Producing output while training
- Individual tuition is given

Disadvantages
- Pick up bad habits of experienced worker
- Might NOT learn up to date methods
- Make mistakes and increases waste
- Slows down production of experienced worker

Question 7

• Define Off-the-job training
• What are the advantages and disadvantages of Off-the-job training?

Answer 7

Definition
- Training usually takes place away from workplace.

Advantages
- Learn up to date methods
- Does NOT distrupt production of other workers
- Cheaper, after work (output not lost)

Disadvantages
- Expensive, private trainer
- Less effective, if worker is tired
- Less control over what is taught
- Training fees, increase business costs