Chapter 8 Study Guide Flashcards

(19 cards)

1
Q

The organization is composed of many different units that work on different kinds of tasks, using different skills and work methods.

A

Differentiation

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2
Q

These differentiated units are put back together so that work is coordinated into an overall product.

A

Integration

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3
Q

The assignment of a task that an employee is supposed to carry out.

A

Responsibility

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4
Q

To fulfill the responsibility, the employee has the power and right to make decisions, give orders, draw on resources, etc.

A

Authority

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5
Q

The expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance.

A

Accountability

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6
Q

The number of subordinates who report directly to an executive or supervisor.

A

Span of Control

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7
Q

A narrow span of control with many reporting levels.

A

Tall Organization

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8
Q

A wide span of control with fewer reporting levels.

A

Flat Organization

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9
Q

An organization in which high-level executives make most decisions and pass them down to lower levels for implementation.

A

Centrilization

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10
Q

An organization in which lower-level managers make important decisions.

A

Decentralization

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11
Q

Subdividing an organization into smaller subunits.

A

Departmentalization

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12
Q

Departmentalization around specialized activities such as production, marketing, and human resources.

A

Functional Organization

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13
Q

Departmentalization that groups units around products, customers, or geographic regions.

A

Divisional Organization

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14
Q

Units that deal directly with the organization’s primary goods and services.

A

Line Departments

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15
Q

Units that support line departments by providing specialized or professional skills.

A

Staff Departments

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16
Q

An organization composed of dual reporting relationships in which some managers report to two superiors—a functional manager and a divisional manager.

A

Matrix Organization

17
Q

A collection of independent, mostly single-function firms that collaborate on a good or service.

A

Network Organization

18
Q

A very flexible version of the network organization - also called the modular or virtual corporation.

A

Dynamic Network

19
Q

The procedures that link the various parts of an organization for the purpose of achieving the organization’s overall mission.

A

Integration/Coordination Methods