Chapter 8: Training & Development Flashcards
An individual’s belief that he or she has the cognitive ability and resources, along with the motivation, to execute an action is known as:
a. self-realization.
b. self-assurance.
c. self-efficacy.
d. self-confidence.
c. self-efficacy.
Which of the following is NOT one of the training and development challenges that organizations face?
a. A younger workforce
b. Rising costs of training and development
c. Globalization
d. Increasing diversity
a. A younger workforce
Which of the following statements is true about training and development?
a. Exceptional selection practices can compensate for lack of training and development.
b. Employees perceive training and development opportunities to be of more value than higher pay.
c. Training and development have strategic value over and above organizational goals and objectives.
d. Training and development can remedy selection errors.
b. Employees perceive training and development opportunities to be of more value than higher pay.
(T/F) Training needs assessment, design, development, delivery, and evaluation ought to inform and be informed by the other processes of strategic HR.
True
__________ refers to expanding organizational members’ collective capacities to engage effectively in leadership processes and roles.
Leadership development
What is one way organizations are trying to make quality training more cost-effective?
a. By administering training primarily through experienced third-party trainers.
b. By eliminating online training, which has proven costly to administer and maintain.
c. By focusing on in-house trainers and in-house facilities and using mentors.
d. By increasing tuition-reimbursement programs, which are less costly than some other types of training.
c. By focusing on in-house trainers and in-house facilities and using mentors.
Which of the following describes the correct order of Kirkpatrick’s model’s training evaluation framework?
a. Learning, behavior, results, reaction
b. Behavior, learning, reaction, results
c. Reaction, learning, behavior, results
d. Behavior, reaction, learning, results
c. Reaction, learning, behavior, results
HR planning, job analysis and design, and performance appraisals all should be informed by:
a. the expectations discussed with the employee at the outset of the performance management cycle.
b. the professional development objectives of the employee.
c. the collective bargaining agreements that are in place at most companies.
d. the strategies and goals of the organization as a whole.
d. the strategies and goals of the organization as a whole.
An individual’s belief that he or she has the cognitive ability and resources, along with the motivation, to execute an action is known as:
a. self-realization.
b. self-confidence.
c. self-efficacy
d. self-assurance.
c. self-efficacy
Which of the following is NOT one of the training and development challenges that organizations face?
a. Increasing diversity
b. Rising costs of training and development
c. Globalization
d. A younger workforce
d. A younger workforce
Why might an organization with excellent competencies in recruitment and selection still lack critical knowledge, skills, and abilities?
a. Changes in the market, technology, and the environment are constantly making KSAs obsolete.
b. Training has limited value when it comes to increasing intellectual capital.
c. KSAs are becoming redundant due to the changing levels of preparation among employees entering the workforce.
d. Training is not one of the eight critical practices of the HRM process, so it is not taken as seriously as is recruitment.
c. KSAs are becoming redundant due to the changing levels of preparation among employees entering the workforce.
__________ is a method of employee development that helps an employee to develop his or her skills by interacting with a more experienced coworker or supervisor.
a. Instructing
b. Coaching
c. Training
d. Mentoring
d. Mentoring
Training needs assessment, design, development, delivery, and evaluation ought to inform and be informed by the other processes of strategic HR.
a. True
b. False
True
Which of the following statements is true about training and development?
a. Training and development can remedy selection errors.
b. Exceptional selection practices can compensate for lack of training and development.
c. Employees perceive training and development opportunities to
be of more value than higher pay.
d. Training and development have strategic value over and above organizational goals and objectives.
c. Employees perceive training and development opportunities to be of more value than higher pay.
__________ refers to expanding organizational members’ collective capacities to engage effectively in leadership processes and roles.
a. Upward mobility
b. Leadership development
c. Career development
d. Management training
b. Leadership development
first stage of the training process where training needs are assessed through evaluating performance at the organizational and individual levels, identifying any gaps between the current and the required competencies that might hinder the organization’s progress.
training needs assessment (TNA)
makes it possible to determine the current and future needs for KSAs, taking into consideration internal and external forces that could possibly have an impact on training.
organizational analysis
the review of job specifications to compare the KSAs needed to perform a specified job with the KSAs that an employee currently has.
job analysis
compares employee performance against pre-established performance standards.
individual analysis
the step in training development that sets the training’s objectives and priorities
training design
the capacity, willingness, and motivation to learn
learner readiness
a person’s “belief about his or her ability to mobilize the motivation, cognitive resources, and courses of action necessary to execute a specific action within a given context”
self-efficacy
learner is willing to take the primary responsibility or initiative in the learning process
self-directed
a term that refers to the belief that individuals differ in regard to the modes of instruction that are most effective for them.
learning styles
