Chapter 9 -12 test questions Flashcards
1) Figuring out what tactics one needs to use.
a) Thinking about cause-and-effect relationships.
b) Identifying significant stakeholders who will be involved in the change.
c) Figuring out what tactics one needs to use.
d) Focusing on a change strategy that will work in this situation.
A
2) Which phrase below will result in a working intervention hypothesis? “Designing a program for ex-offenders…”
a. For both men and women.”
b. And getting community buy-in.”
c. Including hardcore criminals.”
d. Will facilitate finding job opportunities.”
d
3) A specific statement of series of statements proposing a relationship between an intervention and a result of outcome is the definition of
a. A program design.
b. A hypothesis.
c. An etiology.
d. A research approach.
b
4) A working intervention hypothesis is most useful because it
a. Represents everyone’s perspective.
b. Must be approved and adhere to regardless of what happens.
c. Will mobilize people to make the change.
d. Guides the change and can be altered as new perspectives come on board.
d
1) “A temporary collaboration of individuals and groups that share the desire to make a change that they could not do with individual resources alone” defines
a. An alliance.
b. A coalition
c. A collective
d. A collaboration.
b
2) According to systems theory, when a system expires without being regenerated it is called
a. Expiration
b. Finality
c. Degeneration
d. Entropy
d
3) Persons or groups that begin to take the first steps toward change are called the
a. Initiator system
b. Deliberative system
c. Reflective system
d. Action system
a
4) Which system can be viewed as surrounding the client, initiator, and change agent system?
a. The controlling system
b. The host system
c. The macro system
d. The support system
d
5) The “controlling system”
a. Manages all phases of the intervention.
b. Has authority to approve implementation.
c. Controls the client and target systems.
d. Generally is the cause of the problem.
b
1) Luluquisen and Pettis (2014) suggest selecting “champions” in community change efforts because they
a. Have communication and relationship-building skills
b. Can be a representative of how the target population feels about the problem.
c. Have lived there all their lives.
d. Have the ability to manipulate community members to go along with the cause.
a
2) When is it particularly important to focus on team building and group development?
a. When there are strong personalities in the group.
b. When there is plenty of time to prepare for the change.
c. When the group has not worked together before or does not know one another well.
d. When the group disagrees on how to approach the change.
c
3) What does Hardina (2014) contend is neglected in the planned change process?
a. Feasible ideas
b. Funding
c. Policy concerns
d. Critical reflection
d
4) When there are intense feelings among team members, what is likely to be occurring?
a. People don’t like one another.
b. Ethical conflicts are occurring.
c. Group members are emotionally immature.
d. There are extreme views held by group members.
d
5) An approach that focuses on supporting and opposing forces is
a. Oppositional analysis
b. Cost-benefit analysis
c. Conflict theory
d. Force-field analysis
d
1) When decision-making bodies are challenged, they may feel the need to defend the reasons behind positions they have taken. Sometimes this leads to
a. Framing the situation differently
b. Becoming entrenched in their views
c. Fearing change
d. Disagreeing for the sake of disagreeing
b
2) In this chapter, politics means
a. Interactions among judicial, executive, and legislative branches
b. Participating in partisan rivalries and opportunities
c. Maintaining relationships with elected officials
d. The reasons and motivations behind individual responses to change.
d
3) In considering change, frequency refer to
a. The urgency of the problem.
b. The pace at which change can occur.
c. The number of times the condition is likely to occur within a given time frame.
d. The importance of the change opportunity.
c
4) Why do the authors say that cost is so relevant in preparing for change?
a. There may not be enough money to hire staff
b. Decision makers’ primary concern may be cost
c. Without a funding source, no change can be mounted
d. Social works must look for resources before considering change
b
5) What may be the most valuable statistic to calculate for comparative purposes in trying to convince decision makers to fund a new program?
a. The cost equivalency of in-kind contributions
b. The per-unit cost
c. The cost of personnel
d. The cost of doing nothing
d
1) Social workers advocate for part-time workers to qualify for healthcare benefits. This is a
a. Personnel change.
b. Program change.
c. Project change.
d. Policy change.
d
2) A short-term intervention designed to test a potential program idea would be a
a. Policy change.
b. Project change.
c. Personnel change.
d. Program change.
b
3) Personnel change may be particularly risky because
a. They challenge authority.
b. It’s hard to get people on board.
c. They can become highly contentious.
d. They are hard to initiate.
c
4) Why is a practice change without a policy mandate difficult to achieve?
a. One has to be dependent upon cooperation among colleagues.
b. There can be no practice change without an accompany policy change.
c. No one will follow through without policy to guide them.
d. Practice can’t change without further education and training.
a
