Chapter 9

Question 1

Quality Control

Answer 1

• The process of reviewing project results & determining whether they comply with the standards documented in the quality management plan.

Question 2

Unit Testing

Answer 2

• testing sections of code as they’re written to verify they operate properly.

Question 3

System Testing

Answer 3

-Entire system as a whole is tested.

Question 4

Histogram

Answer 4

• A bar chart that depicts variables on the horizontal & vertical axes.

Question 5

Pareto diagram

Answer 5

• is used to rank the importance of a problem based on its frequency of occurrence over time.
• Isolate major problems
  (80/20 rule)

Question 6

Control Chart

Answer 6

• Measures & displays the variance of several samples of the same process over time.
• based on upper & lower control limit
• most commonly used in manufacturing

Question 7

(PV)

Answer 7

Planned Value
- Is the cost of work that has been authorized & budgeted for a schedule activity or WBS component during a given time period or phase.

Question 8

(AC)

Answer 8

Actual Cost

- Actual cost of completing the work component in a given time period.

Question 9

(EV)

Answer 9

Earned Value
- The value of the work completed to date as it compares to the budgeted amount (PV) for the work component.
AKA: budgeted cost of work performed (BCWP)

Question 10

(CPI)

Answer 10

Cost Performance Index
- Measures the vale of the work completed at the measurement date against the actual cost.

CPI = EV/AC

Question 11

(BAC)

Answer 11

Budget at Completion

- Total amount of the budget for a work package a control account, a schedule activity, or the project.

Question 12

(ETC)

Answer 12

Estimate to complete
- The cost estimated for the remaining project work
EAC = AC + ETC

Question 13

Project Reports

Answer 13

• Include the project status reports & minutes from project meetings, lessons learned, closure reports, & other documents from all the processes throughout the project.
• include issue reports here

Question 14

Flowcharting

Answer 14

• Show the logical steps that must be performed in order to go accomplish an objective.
• can help show how problem occured

Question 15

Trend Analysis

Answer 15

• Mathematical technique that can be used to predict future defects based on historical results.

Question 16

Run Charts

Answer 16

• Show variations in the process over time or to show rends (improvements/lack of) in the process.
• doesn’t depict acceptable limits

Question 17

Ishikawa diagram

Answer 17

• Shows the relationship between the effects of problems & their causes.

AKA: Cause and effect diagram

Question 18

Random Variances

Answer 18

• Might be normal, depending on process used.

Question 19

Known or predictable variances

Answer 19

• variances that you know exist in the process because of particular characteristics of the product service, or result you are processing

Question 20

Rework

Answer 20

• Any action that is taken as a result of quality activities to correct a defect.

Question 21

Acceptance

Answer 21

• Is the decision to agree to any defects that are found as a result of the quality testing.

Question 22

(EVM)

Answer 22

Earned Vale Measurement
- is a tool & technique of the cost control process.- primary function: determine & document the cause of the variance, impact, & if corrective action is needed.

Question 23

(TCPI)

Answer 23

To-complete Performance Index
- Projected performance level that the remaining work of the project must achieve in order to meet the stated financial/schedule goals.

TCPI = (BAC - EV) / (BAC - AC)

Question 24

(VA)

Answer 24

Variance analysis
- The comparison of planned project results w/actual project results.

• often use: Variance at completion (VAC)

VAC = BAC - EAC

Question 25

(EAC)

Answer 25

Estimate at Completion - Forecast of the total cost of the project based on both the current project performance & remaining work. EAC = AC + ETC

Question 26

(SPI)

Answer 26

Schedule performance Index - Measures the progress to date against the progress that was planned. SPI = EV/PV

Question 27

(SV)

Answer 27

Schedule Variance | SV = EV - PV

Question 28

Cost Control

Answer 28

- measure project spending to date - determine if change to cost baseline has occurred - take appropriate action if change is required

Question 29

Inspection

Answer 29

- a Quality Control tool that involves examining, measuring, or testing work results to determine whether they conform to the quality standards and plan.