Chapter 9 Flashcards

(8 cards)

1
Q

Employees and members of the organization

A

Internal Customers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Members of the general population

A

External Customers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Members of the political party who govern the organization

A

Stakeholders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A guide to the decision making within the organization

A

Policies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Decision Making Steps-5

A
  1. Define the problem
  2. Collect information
  3. Generate Alternative options
    4, Evaluate alternative options
  4. Select one option
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Major purchases and last more than a year

A

Capital Budget

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Recurring expenses, such as salaries and facility upkeep

A

Operating Budget

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

A _____ is a promise to repay the principal along with interest on a specific date

A

Bond

How well did you know this?
1
Not at all
2
3
4
5
Perfectly