Chapter 9

Question 1

A ___ is a lockable box that is mounted next to the main entrance to the building and that stores a key or badge, which allows emergency responders to access the building without breaking down the door.

Answer 1

Rapid Entry Key Vault

Question 2

Business continuity is comprised of two sections. What are they?

Answer 2

1. The planning process, 2. Successful implementation and maintenance.

Question 3

It is the responsibility of the senior organizational leadership to build the ___, which will be resistible for creating, implementing, testing, and maintaining the Business Continuity Plan.

Answer 3

Crisis Management Team

Question 4

There are five major areas in developing a Business Continuity Plan (BCP). What are they

Answer 4

(Phase 1 is 1-4) (Phase 2 is 5) 1. Readiness, 2. Prevention, 3. Response, 4. recovery, 5. testing, training, evaluating, and maintaining.

Question 5

___ should be built into communication and notification system.

Answer 5

Redundancies

Question 6

___ is one of the most important aspects of crisis management.

Answer 6

Effective communication

Question 7

___ is crucial and draft messages should be prepared in advance.

Answer 7

Preplanning communications

Question 8

What does BCP stand for?

Answer 8

Business Continuity Plan

Question 9

___ are the most important part of any BCP, and all individuals should be accounted for during an emergency.

Answer 9

People

Question 10

A trained ___ should also be provided in the event of a severe injury or fatality to serve as an intermediary between the organization and the family.

Answer 10

Family representative

Question 11

A ___ agreement is an agreement with another organization that details resources that can be borrowed or shared during an emergency.

Answer 11

Mutual aid

Question 12

it is important to incorporate any ___ form previous testing and any ___ into the testing cycle for the BCP

Answer 12

Any lessons learned, actual incident experience

Question 13

There are five roles that BCP test/experience participants. What are they?

Answer 13

1. Facilitator - Lead controller, 2. Controller, 3. Simulator, 4. Observer, 5. Participants

Question 14

What are the five items that may trigger a review of the BCP?

Answer 14

1. Risk Assessment, 2. Industry Trends, 3. Regulatory Requirements, 4. Event Exercise, 5. Test/Exercise Results