Chapter 9 Notes Flashcards
Project Resource Management (51 cards)
Why are people considered the most important asset in organizations?
The success or failure of organizations and projects is determined by people.
What is a major challenge for project managers in the IT field?
Managing human resources effectively.
What is projected for global ICT spending?
It is projected to grow significantly.
What is one of the hottest tech skills consistently listed in demand?
Project management.
What is a key requirement for IT job candidates in today’s job market?
A balance of technical and soft skills.
Fill in the blank: Project resource management includes the processes required to make the most effective use of both _______ and physical resources.
human resources.
List the six processes included in project resource management.
- Planning resource management
- Estimating activity resources
- Acquiring resources
- Developing the project team
- Managing the project team
- Controlling resources
What are the two types of motivation defined in the text?
- Intrinsic motivation
- Extrinsic motivation
What does Maslow’s Hierarchy of Needs propose?
People’s behaviors are motivated by a sequence of needs arranged in a pyramid structure.
What are the five levels of Maslow’s Hierarchy of Needs?
- Physiological needs
- Safety needs
- Social needs
- Esteem needs
- Self-actualization needs
True or False: Herzberg’s hygiene factors can motivate workers if present.
False.
What are McClelland’s three main categories of acquired needs?
- Achievement (nAch)
- Affiliation (nAff)
- Power (nPow)
Describe Theory X according to McGregor.
Assumes workers inherently dislike work, need coercion and control, and prefer direction.
What does Theory Y assume about employees?
Employees do not inherently dislike work and are motivated by the satisfaction of esteem and self-actualization needs.
List the five main types of power identified by French and Raven.
- Coercive power
- Legitimate power
- Expert power
- Reward power
- Referent power
What are the seven habits from Covey’s ‘The 7 Habits of Highly Effective People’?
- Be proactive
- Begin with the end in mind
- Put first things first
- Think win/win
- Seek first to understand, then to be understood
- Synergize
- Sharpen the saw
What is emotional intelligence (EI)?
Knowing and managing one’s own emotions and understanding others’ emotions for improved performance.
What is the main goal of team development?
To improve project performance through more effective teamwork.
List the five stages of Tuckman’s Model of Team Development.
- Forming
- Storming
- Norming
- Performing
- Adjourning
What is resource loading?
The amount of individual resources an existing schedule requires during specific time periods.
What is resource leveling?
A technique for resolving resource conflicts by delaying tasks to create a smoother distribution of resource usage.
What role do training and team-building activities play in project management?
They enhance individual and team development for better project performance.
List common approaches to team-building activities.
- Physical challenges
- Psychological preference indicator tools
- Myers-Briggs Type Indicator (MBTI)
- Social Styles Profile
- DISC Profile
What is the significance of reward and recognition systems in project management?
They promote teamwork and recognize those who demonstrate commitment.
