chapter 9 -Summary**

Question 1

Princeples of organzing manamenemnt

Answer 1

• structuring
• allocating resources (funds)
• assigning tasks
• establishing procedures
• make ethical decisions on how yo treat worker

Question 2

What is structuring an organization

Answer 2

diving a division of labour (sometimes resulting in specialization)
- setting up teams
- department
- assigning reasonably
- assigning authority

Question 3

What is happening today in Canadian business

Answer 3

They are adjusting to changing markets
–> Normal function for capitalist economy
–> The key to success is remaining flexible and adapting

winner
- Google
- Facebook

losers
- target (Canada)n

Question 4

How were business in the 20th century?

Answer 4

–> small
–> processes of producing goods were simple
–> organization workers was easy

Question 5

What happened to businesses in the 1900s

Answer 5

–> They introduced mass production
–> Businesses became complex
–> Business theory started emerging

Question 6

What were Faylor’s basic principles

Answer 6

1. unity of command
2. hierarchy authority
3. division of labour
4. subordination of individual interest to the general interests
5. authority
6. clear communication channels order
7. equity

Question 7

What principles did Webber add

Answer 7

• Bureaucracy of job descriptions
• written rules
• Decision guidelines s
• consistent procedures
• staffing promotions basse on qualitfations

Question 8

What are 4 issues in structuring organizations

Answer 8

1. centriaztion VS decentraliztion
2. span of control
3. tall VS flat organizations
4. departmentation

Question 9

What are the latest trends in structuring

Answer 9

Departments are often replaced or supplemented by…
–> matrix orgaztions
–> cross-functional
–> self managed teams that determine authority

becomes larger as employees become self-directed
–> creates trend to eleimte amangers and flatten orgaiztions

Question 10

span of control

Answer 10

• becomes larger as employees become self-directed

Question 11

What is organizational design?

Answer 11

• the coordination of workers so that they can best accomplish the firm’s goals
• new forms of organizations are emerging that enable firms to become more responsive to consumers

Question 12

2 major organizational models

Answer 12

1. line of orgaiztons
2. line and staff organizations

Question 13

line of organizations

Answer 13

• has a clearly defined responsibility and authority
• is easy to understand
• Provide each worker with only one superviourer

Question 14

line and staff organizations

Answer 14

helps in areas of
- safety
- quality control
- computer technology
- HR management
- investing

Question 15

2 alternative forms to the major organizational models

Answer 15

1. Matrix organizations
2. cross-functional

Question 16

Matrix organizations

Answer 16

• assign people to projects temerpaorly
• encourage inter-organizational cooperation and team work

Question 17

cross-functional

Answer 17

• self mamanged teams
• all the benefits of matrix style and are long-term

Question 18

benefits of inter-firm cooperation and coordination

Answer 18

is a form of networking
- using communion technology and other means to like organizations
- allows them to work together on common objectives

Question 19

What is involved in inter-firm communications

Answer 19

The business may outsource companies that perform it weaker functions more effectively

Communication tech
–> allows firms to work together on common adjectives

Virtual corporation
–> is a networked organization of replaceable firms that join and leave as needed

Benchmarking
–> tells firms how their performance measures put to that of their competitors in specific functions

Question 20

What is core competencies?

Answer 20

The functions that remain within the organization

Question 21

What is an inverted organization?

Answer 21

• places employees at the top of the hierarchy
• managers are at the bottom to train and assist the employees

Question 22

Organization/corporate culture may be defined as

Answer 22

Widly shared values that foster unity and cooperation to achieve common goals.

Question 23

formal organization in a firm

Answer 23

• details lines of responsibility, authority, and position
• it is the structure shown on organizational charts

Question 24

informal organization in a firm

Answer 24

• an invaluable managerial asset that often promotes harmony among workers & establishes the corporate culture
• effective in creating group cooperation
• effective in resisting management directives