Chapter One Vocab Flashcards
(11 cards)
Principles of Management
the means/activities by which you actually manage
What is a manager’s primary challenge?
to solve problems creatively
What is the dominant management framework?
POLC framework
What does POLC stand for?
Planning, Organizing, Leading, Controlling
Who is credited with developing the POLC framework?
Henri Fayol
What do “Top Managers” do in a traditional management triangle?
Top managers ensure the organization’s competitiveness and lower level manager’ and employees’ job security.
What do Lower-level managers and employees do in a traditional management triangle?
Lower-level managers and employees implement top management’s strategy with loyalty and obedience.
What do Lower-level managers and employees do in a traditional management triangle?
Lower-level managers and employees implement top management’s strategy with loyalty and obedience.
What do Top managers do in a contemporary management triangle?
Top management contemporarily support personnel development and ensure employability.
What do Lower-level managers and employees do in a contemporary management triangle?
“Empowered” lower-level managers and employees are responsible for the organizations competitiveness and their own development.
Into what three categories can the ten roles of managers be divided?
The ten roles of managers fit into three categories: interpersonal, informational, and decisional.