Chapters 1-5

Question 1

Human Capital

Answer 1

employees are resources of the employer, organizations employees described in terms of their training, experience, judgement, intelligence, relationships, insight, and employee characteristics that add economic value to the organization

Question 2

Administrative services and transactions

Answer 2

handling administrative tasks, ex; hiring employees and answering questions about benefits.

Question 3

Business Partner Services

Answer 3

developing effective HR systems so that organization meets goals for attracting, keeping, and developing people with the skills it needs. these people must understand the business so that they know what the business needs

Question 4

Job analysis

Answer 4

process of getting detailed information about jobs

Question 5

Job design

Answer 5

process of defining the way work will be performed and the tasks that a given job requires

Question 6

Performance Management

Answer 6

process of ensuring that employees activities and outputs match the organizations goals ex; specifying the tasks and outcomes of a job that contribute to the organizations success

Question 7

Workforce analytics

Answer 7

use of quantitative tools and scientific methods to analyze data from HR databases and other sources to make evidence-based decisions that support business goals

Question 8

Human resource planning

Answer 8

identifying the numbers and types of employees the organization will require in order to meet it’s objectives

Question 9

Talent management

Answer 9

a systematic, planned effort to attract, retain, develop, and motivate highly skilled employees and managers

Question 10

Evidence based HR

Answer 10

collection and use of data to demonstrate that HR practices have a positive influence on the companies profits or key stakeholders

Question 11

Sustainability

Answer 11

organizations ability to profit without depleting its resources including employees, natural resources, and the support of the surrounding community

Question 12

Stakeholders

Answer 12

all parties who have an interest in organizations success (shareholders, community customers, employees)

Question 13

Business acmen

Answer 13

understanding how information can be used to support the organizations strategy ex: gaining and applying knowledge of business principles and how HR functions relate to business success

Question 14

Right of Free Consent

Answer 14

the right to be treated only as they knowingly and willingly consent to be treated.

Question 15

Right of Privacy

Answer 15

people have the right to do as they wish in their private lives, and have the right to control what they reveal about private activities

Question 16

Right of Freedom of Conscience

Answer 16

People have the right to refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms

Question 17

Right of Freedom of Speech

Answer 17

people have right to criticize an organizations ethics as long as they do so in good conscience and the criticism does not violate the rights of individuals in the organization.

Question 18

Right to due process

Answer 18

If people believe their rights are being violated, they have a right to a fair and impartial hearing