CIBC Flashcards

1
Q

What are CIBC’s 3 major businesses

A
  1. Retail and Business Banking, 2. Wealth Management, 3. Wholesale Banking
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2
Q

how many employees worldwide?

A

42,000

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3
Q

They were the first bank in Canada to introduce… (3)

A
  1. ATMs, 2. telephone banking, 3. mobile banking
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4
Q

What were they selected for the 2nd consecutive year?

A

Canada’s Best Diversity Employers

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5
Q

They create an environment that acknowledges their employees… (3)

A

talents, contributions and accomplishments

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6
Q

TLAP rotations can occur: (7)

A
  1. Retail and Business Banking Technology
  2. Wholesale Banking Technology
  3. Wealth Management Technology
  4. Corporate Center Technology
  5. Technology Operations
  6. Technology Business Management
  7. Enterprise Architecture and Information Security
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7
Q

CIBC’s Values (3)

A

Trust, Teamwork and Accountability

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8
Q

Number of clients (individual, small business, commercial, corporate and institutional) internationally

A

11 million

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9
Q

CIBC’s first principle

A

To be a lower risk bank. They target value creation by having consistent and sustainable earnings over the long term

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10
Q

CIBC’s Strategic Priorities (5)

A
  1. Cultivating deeper relationships with our clients across our businesses
  2. Focusing on value for our clients through understanding their needs
  3. Competing in businesses where we can leverage our expertise to add differentiated value
  4. Pursuing risk-controlled growth in Canada and internationally where our expertise can be exported
  5. Continually investing in our client base, people and infrastructure
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11
Q

CIBC”s President and Chief Executive Officer

A

Gerald T. McCaughey

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12
Q

Chair of the Board of Directors

A

Charles Sirois

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13
Q

How they helped their clients achieve what matters to them in 2011 (7)

A
  1. Named “best in Mobile Banking”
  2. Launched new CIBC Mobile Brokerage App and CIBC Home Adviser App
  3. Became largest dual issues of Visa and MasterCard credit cards in Canada
  4. Introduced new CIBC MasterCard credit cards
  5. Introduced a new competitive pricing offer in CIBC’s Investor’s Edge
  6. # 1 on the TSX in trading (volume and value)
  7. # 1 in customer satisfaction for President’s Choice Financial
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14
Q

How do they create an environment where employees can excel (5)

A
  1. increased their Employee Commitment Index for the 6th consecutive year
  2. one of Canada’s Best Employers for New Canadians for the 4th consecutive year
  3. one of Canada’s best Diversity Employers
  4. one of Canada’s 10 Most Admired Corporate Cultures
  5. Invested approx 58 million in the training and development of our people
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15
Q

How do they make a difference in the community?

A
  1. invested more than 35 mil to support communities across Canada
  2. 15th year for Canadian breast cancer foundation CIBC run for the cure - more than 30 mil raised
  3. raised 4.1 mil on CIBC Miracle Day to support children’s charities
  4. contributed more than 7.9 mil to 2010 United Way campaign
  5. named Canada’s top fundraising team for the 2010 Movember campaign
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