CISflashcardslibrecomplete

(81 cards)

1
Q

Topics Covered

A

Protecting Information Resources; Data Communication; The Internet, Intranets, and Extranets; HTML, E-Commerce

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2
Q

Risks Associated with Information Technologies

A
Misuses of information technology
Preventing and Minimizing 
Policies and procedures
Operating system updates
Antivirus and antispyware software
E-mail security features
Firewalls
Intrusion detection systems
Vulnerability scanners
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3
Q

Computer Crime and Fraud

A
Computer fraud 
Unauthorized use of computer data for personal gain 
Examples
Denial-of-service attacks 
Identity theft 
Software piracy 
E-mail spamming
Company insiders commit most computer crimes 
�Malicious insider�
Computer fraud 
Unauthorized use of computer data for personal gain 
Examples
Denial-of-service attacks 
Identity theft 
Software piracy 
E-mail spamming
Company insiders commit most computer crimes 
�Malicious insider�
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4
Q

Phishing

A

Phishing
Sending fraudulent e-mails that seem to come from legitimate sources
Direct e-mail recipients to false Web sites
To capture private information
Phishing
Sending fraudulent e-mails that seem to come from legitimate sources
Direct e-mail recipients to false Web sites
To capture private information

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5
Q

Keystroke Loggers

A
Keystroke loggers
Monitor and record keystrokes 
Can be software or hardware devices
Both legitimate and illegitimate uses
Keystroke loggers
Monitor and record keystrokes 
Can be software or hardware devices
Both legitimate and illegitimate uses
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6
Q

Sniffing

A

Capturing and recording network traffic

Often used by hackers to intercept information

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7
Q

Spoofing

A

Attempt to gain access to a network by posing as an authorized user to find sensitive information

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8
Q

Viruses

A

Type of malware
Estimating the dollar amount of damage viruses cause can be difficult
Usually given names
I Love You, Michelangelo
Virus: Consists of self-propagating program code that�s triggered by a specified time or event

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9
Q

Worms

A

Travels from computer to computer in a network
Independent programs that can spread themselves without having to be attached to a host program
Replicates into a full-blown version that eats up computing resources
Well-known worms
Code Red, Melissa, and Sasser

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10
Q

Trojan Programs

A

Named after the Trojan horse the Greeks used to enter Troy during the Trojan War
Contains code intended to disrupt a computer, network, or Web site
Usually hidden inside a popular program

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11
Q

Logic bomb

A

Type of Trojan program used to release a virus, worm, or other destructive code
Triggered at a certain time or by an event

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12
Q

Backdoors

A

Programming routine built into a system by its author
Enables the author to bypass security and sneak back into the system later to access programs or files
Users aren�t aware a backdoor has been activated

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13
Q

Blended threat

A

Combines the characteristics of several malicious codes with vulnerabilities on public/private networks
Goal is not to just start/transmit an attack, but to spread it
Multi-layer security system can guard from threats

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14
Q

Denial-of-Service Attacks

A

Floods a network or server with service requests
Prevent legitimate users� access to the system
Targets Internet servers
Distributed denial-of-service (DDoS) attack
Hundreds or thousands of computers work together to bombard a Web site with thousands of requests for information in a short period
Frequently use Botnets

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15
Q

Social Engineering

A

Using �people skills� to trick others into revealing private information
Takes advantage of the human element of security systems
Difficult to track
Use the private information they�ve gathered to break into servers and networks and steal data
Commonly used social-engineering techniques
�Dumpster diving� and �shoulder surfing�

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16
Q

Security Concepts The Triad

A

Confidentiality
System must not allow disclosing information to anyone who isn�t authorized to access it
Integrity
Ensures the accuracy of information resources in an organization
Financial transactions
Availability
Ensures that computers and networks are operating
Authorized users can access the information they need

Plus�
Authentication
Non-repudiation

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17
Q

Security Measures and Enforcement: An Overview

A
Biometric security measures 
Nonbiometric security measures 
Physical security measures 
Access controls 
Virtual private networks 
Data encryption 
E-commerce transaction security measures 
Computer Emergency Response Team
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18
Q

Biometric Security Measures

A
Use a physiological element unique to a person 
Biometric devices and measures
Facial recognition
Fingerprints
Hand geometry
Iris analysis
Palm prints
Retinal scanning
Signature analysis
Use a physiological element unique to a person 
Biometric devices and measures
Facial recognition
Fingerprints
Hand geometry
Iris analysis
Palm prints
Retinal scanning
Signature analysis
Vein analysis 
  Voice recognition
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19
Q

Firewalls

A

Combination of hardware and software
Acts as a filter or barrier between a private network and external computers or networks
Network administrator defines rules for access
Examine data passing into or out of a private network
Decide whether to allow the transmission based on users� IDs, the transmission�s origin and destination, and the transmission�s contents Possible actions after examining packet
Reject the incoming packet
Send a warning to the network administrator
Send a message to the sender that the attempt failed
Allow the packet to enter (or leave) the private network
Main types of firewalls
Packet-filtering firewalls
Application-filtering firewalls
Proxy servers

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20
Q

Intrusion Detection Systems

A

Protect against both external and internal access
Usually placed in front of a firewall
Prevent against DoS attacks
Monitor network traffic
�Prevent, detect, and react� approach
Require a lot of processing power and can affect network performance

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21
Q

Passwords

A

The most common access control
Combination of numbers, characters, and symbols that�s entered to allow access to a system
Length and complexity determines its vulnerability to discovery
Guidelines for effective passwords

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22
Q

Virtual Private Networks

A

Provides a secure �tunnel� through the Internet
For transmitting messages and data via a private network
Remote users have a secure connection to the organization�s network
Low cost
Slow transmission speeds

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23
Q

Data Encryption

A

Transforms data, called plaintext or cleartext, into a scrambled form called ciphertext
Rules for encryption determine how simple or complex the transformation process should be
Known as the �encryption algorithm�
Protocols
Secure Sockets Layer (SSL)
Transport Layer Security (TLS)

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24
Q

Asymmetric

A

Based on mathematical functions
Public key � published key used to encrypt data
Private key � key known only to individual user used to decrypt data

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25
Symmetric
Based on transformations | Same key used to encrypt and decrypt
26
Business Continuity Planning
Outlines procedures for keeping an organization operational Prepare for disaster Plan steps for resuming normal operations as soon as possible
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Data Communication
Electronic transfer of data from one location to another Enables an information system to deliver information Improves the flexibility of data collection and transmission Basis of virtual organizations Enables e-collaboration
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Bandwidth
Amount of data that can be transferred from one point to another in a certain time period
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�Attenuation
�Loss of power in a signal as it travels from device to device
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�Broadband data transmission
�Data are sent simultaneously to increase the transmission rate
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�Protocols
Rules that govern data communication, including error detection, message length, and transmission speed Help ensure compatibility between different manufacturers� devices
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Types of Networks
Three major types of networks: Local area networks Wide area networks, Metropolitan area networks
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Local Area Networks
Connects workstations and peripheral devices in close proximity Common types of local area networks: Ethernet � most common and token ring
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Wide Area
Span several cities, states, or even countries | Owned by different parties
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�MAN
Communication for multiple organizations in a city and sometimes nearby cities
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Network Topologies
``` Represents a network�s physical layout Five common topologies Star Ring Bus Hierarchical Mesh ```
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Star Topology
``` Central computer and a series of nodes Advantages Cable layouts are easy to modify Centralized control makes detecting problems easier Nodes can be added to the network easily Better for handling heavy but short bursts of traffic Disadvantages Single point of potential failure Increased cost due to many cables ```
38
Ring Topology
Each computer manages its own connectivity Each node is connected to two other nodes Upstream neighbor and downstream neighbor Transmission in one direction Implementations Token ring Fiber Distributed Data Interface (FDDI) Needs less cable than star Handles heavy short bursts well
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Bus Topology
``` Connects nodes along a network segment Ends of the cable aren�t connected Terminator absorbs signal at each end A node failure has no effect on any other node Advantages Easy to extend Very reliable Wiring layout is simple and uses the least amount of cable of any topology Best for handling steady (even) traffic Disadvantages Fault diagnosis is difficult Bus cable can be a bottleneck when network traffic is heavy ```
40
Major Networking Concepts
``` Important networking concepts Protocols TCP/IP Routing Routers Client/server model ```
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Protocols
Agreed-on methods and rules that electronic devices use to exchange information Deal with hardware connections Control data transmission and file transfers Specify the format of message packets Multiple protocol support is important
42
Layered Network Architecture
The network architecture is layered Descending levels of abstraction Applications at the top Hardware at the bottom The layers do not communicate directly across to their counterparts Each layer relies on the next layer down Getting the layers right has been a subject of debate
43
Transmission Control Protocol/Internet Protocol
Industry-standard suite of communication protocols Main advantage is that it enables interoperability Originally intended for Internet communication Major protocols in the TCP/IP suite: Transmission Control Protocol (TCP) Operates at the Transport layer Internet Protocol (IP) Operates at the Network layer
44
Packet
Collection of binary digits, including message data and control characters for formatting and transmitting Sent from computer to computer over a network When a packet is transmitted from one network device to another, the transmission is called a hop When packets arrive at the destination computer, they need not in the proper order
45
Routing
Process of deciding which path data takes Decisions made using routing table Centralized routing Distributed routing
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Routers
Network connection device containing software Connects network systems and controls traffic flow between them Must use a common routing protocol Operates at network layer Performs the same functions as a bridge More sophisticated device Chooses the best possible path for packets
47
Client/Server Model
Software runs on the local computer (the client) Communicates with the remote server to request information or services Server Remote computer on the network that provides information or services in response to client requests Basic client/server communication Advantage: scalability Three levels of logic: presentation, application, and data management
48
Two-Tier Architecture
Client communicates directly with the server Presentation logic is always on the client Data management logic is on the server Application logic located on either or both Effective in small workgroups Only in small workgroups?
49
Wireless network
Uses wireless instead of wired technology Advantages Mobility, flexibility, ease of installation, and low cost Disadvantages Limited throughput and range, in-building penetration problems, vulnerability to frequency noise, and security
50
Mobile network
Network operating on a radio frequency (RF), consisting of radio cells served by a base station Advantages Mobility, flexibility, ease of installation, and low cost Disadvantages Limited throughput and range, in-building penetration problems, vulnerability to frequency noise, and security
51
Convergence
Integrating voice, video, and data so that multimedia information can be used for decision making required network upgrades
52
Internet
Worldwide collection of millions of computers and networks | Fast enough to mimic synchronous communication
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World Wide Web (WWW, or �the Web�)
Graphical interface to the largely text-based Internet in 1989
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Browsers are our interface to the Web
Microsoft Internet Explorer (IE), Mozilla Firefox, Google Chrome, Apple Safari, and Opera
55
Domain Name System (DNS)
Domain names are converted to IP addresses Domain names Unique identifiers of resources on the Internet IBM.com or whitehouse.gov Internet Protocol (IP) address 208.77.188.166 Assigned by ICANN
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Domain Name System
``` Uniform resource locators (URLs) Identify a Web page, the address of a document or site on the Internet Suffix indicating the top-level domain (TLD) it belongs to TLD Organizational (gTLDs) Country-code (ccTLDs) Understand the parts of a URL http://www.csub.edu/~hbidgoli/books.html ```
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Secure network
Uses the Internet and Web technologies to connect intranets of business partners
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Type of interorganizational system (IOS)
Electronic funds transfer (EFT) | Electronic data interchange (EDI)
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DMZ
Refers to the demilitarized zone, an area of the network that�s separate from the organization�s LAN
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Web Pages and HTML
Web pages are created, stored, and sent in encoded form A browser converts them to what we see on the screen Hypertext Markup Language (HTML) is the main language used to define how a Web page should look Features like background color, font, and layout are specified in HTML
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Marking Up with HTML
The words on a Web page are embellished by hidden formatting Tags are words or abbreviations enclosed in angle brackets, Most tags come in pairs The second of the pair comes with a slash: Fluency The tag pair surrounds the text to be formatted like parentheses All HTML files must be text format files More than one kind of formatting can be used at a time Veni, Vidi, Vici! produces Veni, Vidi, Vici! The rule is to make sure the tags �nest� correctly�they should mirror each other All the tags between a starting tag and its ending tag should be matched
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Singleton Tags
``` A few tags are not paired They do not have a matching ending tag For those tags, the closing angle bracket > of the singleton tag is replaced by /> Examples: produces a horizontal line ``` continues the text to the next line
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Required Tags
Page Title the main content of the page goes here
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Marking Links with Anchor Tags
Two Sides of a Link, making hyperlinks When a user clicks a hyperlink, the browser loads a new Web page There are two parts to a hyperlink: the highlighted text in the current document, which is called the anchor text the address of the other Web page, called the hyperlink reference
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Lists Tags
The easiest type of list is the unordered list Unordered list tags and surround the items of the list The items are enclosed in list item tags, * and
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ordered lists
Another list is the ordered list It uses the tags and Bullets are replaced with numbers The ordered list behaves just like the unnumbered list
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The Style Attribute
The style attribute is the most useful attribute Used to control a huge list of properties for every feature of a Web page Properties are characteristics of page components, such as color, size, or position. The value of the style has a standard form: style = "property_name : specification� style = "property_name : specification" The colon (:) separates the property name from its specification The spaces on each side of the colon are optional Notice that when more than one property is set with style, the name/specification pairs are separated by a semicolon (;)
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E-business
Activities a company performs for selling and buying products and services, using computers and communication technologies
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E-commerce`
Buying and selling goods and services over the Internet | Builds on traditional commerce by adding the flexibility that networks offer and the availability of the Internet
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Business applications that use the Internet:
Buying and selling products and services Collaborating with other companies Communicating with business partners Gathering business intelligence on customers and competitors Providing customer service Making software updates and patches available Offering vendor support Publishing and disseminating information
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E-Commerce versus Traditional Commerce
Web and telecommunication technologies play major role No physical store Click-and-brick e-commerce Mix of traditional and e-commerce Even very small businesses can use the Internet and e-commerce applications to gain a competitive edge
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Advantages and of E-Commerce
``` Advantages: Better relationships with suppliers, customers, business partners Price transparency Round the clock and globe operations More information on potential customers Increasing customer involvement Improving customer service Increasing flexibility and ease of shopping ```
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Disadvantages of E-Commerce
``` Disadvantages: Bandwidth capacity problems Security issues Accessibility Acceptance ```
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Business-to-Consumer E-Commerce
``` Companies sell directly to consumers Examples: Amazon.com Barnesandnoble.com Onsale.com Types: Pure-play Brick and mortar stores with virtual storefronts ```
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Business-to-Business E-Commerce
Involves electronic transactions between businesses Uses: Purchase orders, invoices, inventory status, shipping logistics, business contracts, and other operations Example: Walmart
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Walmart B2B
Collects, aggregates, analyzes and shares data with suppliers Deliver the right products in the right quantity to the right location at the right time Possible hurricane in Florida? Walmart alerts Kellogg�s to increase its shipments of strawberry Pop-Tarts to the Sunshine State because the data shows people buying them when power outages are likely. Walmart suppliers provide advertising, promotional and point-of-purchase assistance Sell goods to the customer at the lowest possible cost Walmart employees can�t even accept a cup of coffee from a supplier � because it adds to the cost of merchandise
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C2C E-Commerce
``` Involves business transactions between users Online classified ads: Craigslist Online auction sites: eBay ```
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Government and Nonbusiness E-Commerce
``` Categories: Government-to-citizen (G2C) Government-to-business (G2B) Government-to-government (G2G) Government-to-employee (G2E) Nonbusiness organizations: Universities Nonprofits Political and social organizations ```
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E-Commerce Supporting Technologies
Electronic payment systems Web marketing Search engine optimization
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Web Marketing
``` Uses the Web and its supporting technologies to promote goods and services Terms: Ad impression Banner ads Click Cost per thousand (CPM) Cost per click (CPC) Click-through rate (CTR) Cookie ```
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Search Engine Optimization
Method for improving the volume or quality of traffic to a Web site Some companies offer SEO service Editing a site�s contents and HTML code to increase its relevance to specific keywords Recommendations for optimizing a Web site: Keywords Page title Inbound links