CJ461 Final Flashcards

(18 cards)

1
Q

What is a major event that is unstable and considered a vital threat to an organization, specific entity, or public?

A

Crisis

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2
Q

What is an event that may begin as a normal disaster but has the potential to become a major event in short amount of time?

A

Critical incident

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3
Q

Most receive info-it is info that is passed down to the public in the event that something has already occurred or is about to occur within the community

A

Public information

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4
Q

Mostly proactive-seeks to prevent a harmful situation by providing info through ties that they have made within the community.

A

Public relations

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5
Q

Four categories of critical incidents

A

Organizational-technological, workplace violence
Natural disaster-Hurricane, Earthquake, Forest fire
National Emergency-Presidential Address, War
State or Local Emergency-multiple victim accident, multiple alarm fire

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6
Q

What is an adaptive, short-term, helping process that focuses solely on an immediate and identifiable problem?

A

Critical Incident Stress Management

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7
Q

5 p’s of marketing

A
People
Price
Product
Promotion 
Place
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8
Q

Do PIOs perform viral marketing functions for their agencies?

A

Yes

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9
Q

What is the type of public information that typically affects a larger geographic area, such as a state, county, or heavily populated city?

A

Disaster

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10
Q

What is a phenomenon where a jury and their verdict may be influenced by television and other media dramatizations?

A

The csi effect

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11
Q

What are the 6 different steps that a PIO may take to correct mistakes?

A
Do nothing
Talk to reporters
Meet with editor, manager or owner
Infirm state media association/media-emergency coalition
Go to the competition
Take legal action
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12
Q

What public information system defines the operating characteristics, management components, and structure of incident management organizations throughout the life cycle of the incident?

A

The incident command system

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13
Q

What involves promoting and selling a product that an audience needs?

A

Marketing

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14
Q

What is a national public warning system that requires broadcasters, cable television systems, etc. to provide the communication capability to the president to address the American public during a national emergency?

A

Emergency alert system (eas)

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15
Q

What are the temporary symptoms one may have following a critical incident?

A

Physical: fatigue, chest pains, rapid heartbeat, and blood pressure.
Behavioral: avoidance, erratic movement, restless, change in usual communications.
Emotional: fear, grief, panic, anxiety.
Cognitive: confusion, uncertainty, memory loss, self-blame, pity.

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16
Q

What are three “customers” of law enforcement agencies?

A
Citizens
Facilities within a given jurisdiction 
Politicians
Agency employers
The public 
The media
The agency
Other agencies
17
Q

Which process allows those involved with a critical incident to process the event and reflect on its impact?

A

De-escalation

18
Q

Should law enforcement cordon off and designate a specific staging area for all media?