Coaching and Mentoring

Question 1

You’re thinking about joining a mentorship program as a mentee. Which of the following are things you might reasonably expect to get out of the mentorship program? Please select all that apply.

Helping with professional goals
Becoming familiar with Office politics
Getting out of regular work
Getting to hear office politics

Answer 1

Helping with professional goals
Becoming familiar with Office politics

Question 2

Which of the following would make a good mentor?
Please select all that apply.

Someone who’s about to retire
Someone with experience
Someone who can be trusted
A former HiPo

Answer 2

Someone with experience
Someone who can be trusted
A former HiPo

Question 3

Which of the following is NOT a type of mentoring discussed in this program?

One to One
Flash
Reverse
Company Wide

Answer 3

Company Wide

Question 4

Mentees are often drawn from HiPos. What does HiPo mean?

High-Potential employee
High-Performing employee
High-Potency employee
High-policy employee

Answer 4

High-Potential employee

Question 5

Mentors don’t get anything out of the mentorship; they’re just there to provide free help.

True or False

Answer 5

False

Question 6

Which of the following is NOT something the mentoring committee will determine?

How long will the mentorship last
Who should contact whom first
Who should be the sponsor of the program
How often should the pair meet

Answer 6

Who should be the sponsor of the program

Question 7

The first step of creating a mentoring program is to:

Determine how many people will be in it
Pair up mentors with mentees
Get together a mentoring committee
Determine the goal of the program

Answer 7

Determine the goal of the program

Question 8

Most mentorships should be about how long?

1 month
6 months
9 months
12 months

Answer 8

12 months

Question 9

Your mentoring program should match your company’s culture. If you’re less formal as a company, the mentorship should also be less formal.

True or False

Answer 9

True

Question 10

Which of the following are ways you can match mentors with mentees?
Please select all that apply.

By name
By pay scale
By interests
By schedule

Answer 10

By interests
By schedule

Question 11

A successful mentor and mentee match depends on what three things?
Please select all that apply.

Age Gap
Expectations
Experience
Compatibility

Answer 11

Expectations
Experience
Compatibility

Question 12

Your mentor should NOT be in the same chain of command as you, because this can create problems with your manager feeling like you’re going over their head.

True or False?

Answer 12

True

Question 13

Mentor/Mentee relationships will work, no matter how compatible you are personally.

True or False

Answer 13

False

Question 14

You’re an entry-level computer programmer who’s joining a mentorship program as a mentee. Your goal is to ultimately become an IT manager. Which of the following would be the best match for you as your mentor?

Charles, who is another computer programmer
Shauna, who is VP of Computer Science
Janet, who is an IT director
Jose, CEO of Company

Answer 14

Janet, who is an IT director

Question 15

A mentoring form should include all of the following information about the mentor and mentee EXCEPT:

Work background
Social Security Number
Educational Attainment
Goals for the process

Answer 15

Social Security Number

Question 16

The general rule of confidentiality is that which of the following should be true?
Please select all that apply.

The mentor should keep things confidential
The mentee should keep things confidential
The mentor should be able to share what they hear
The mentee should be able to share what they hear

Answer 16

The mentor should keep things confidential
The mentee should keep things confidential

Question 17

The first step in making a mentoring agreement is to lay out:

Goals
Time Frame
Frequency
When and Where

Answer 17

Goals

Question 18

A mentor and mentee should meet once a month, but no more frequently than that

True or False

Answer 18

False

Question 19

“If it’s not in writing, it never happened,” applies to mentorship agreements.

True or False

Answer 19

True

Question 20

You and your mentor have decided on the goals for your mentorship, the time frame, and the frequency in which you’ll meet. What’s the next thing you should figure out?

Time Frame
Who takes notes
When and Where to meet
When the formal wrap-up will be

Answer 20

When and Where to meet

Question 21

Rescheduling a mentorship meeting is never okay. Just cancel it, and don’t waste either party’s time trying to reschedule, if something comes up.

True or False

Answer 21

False

Question 22

The first thing you’ll want to do in your mentoring meeting is:

Review one Issues from the last meeting
Talk about what your goals are for this month
Talk about your day
Do a quick recap

Answer 22

Review one Issues from the last meeting

Question 23

You’re setting up the schedule for your mentorship meetings as a mentor. You’ve decided to do it on the first Tuesday of every month at 1 pm, going until 1:30 pm. What things could get in the way of this time?

You have another meeting every Tuesday from 12 pm to 1 pm
You have to leave at 430pm daily to pick up your kids
Your mentee has their lunch break at 1130 am to 1230 pm
None of the above

Answer 23

You have another meeting every Tuesday from 12 pm to 1 pm

Question 24

You can easily transition into your mentoring meeting mindset without taking any time to switch gears.

True or False

Answer 24

False

Question 25

DON’T meet where it’s too public if you’re going to talk about confidential things. True or False

Answer 25

True

Question 26

As a mentee, which of the following are DO’s for you? Please select all that apply. Take the initiative Learn from your mistakes Follow only what the mentor wants you to do Expect your mentor to solve your problems

Answer 26

Take the initiative Learn from your mistakes

Question 27

The mentor needs to share their own thoughts and feelings, so the mentee will feel comfortable doing the same. True or False

Answer 27

True

Question 28

As a mentor, which of the following are DO’s for you? Please select all that apply. Remember to respect your mentees' time Help the Mentee achieve their goals not yours Always talk about whatever the Mentee wants to talk about Keep meetings confidential

Answer 28

Remember to respect your mentees' time Help the Mentee achieve their goals not yours Keep meetings confidential

Question 29

When should your formal check-ins happen? Please select all that apply. 1 month 3 months 6 months 9 months

Answer 29

1 month 6 months

Question 30

Fill in the blank(s) below The first and foremost important thing to have between a Mentor and Mentee is _____________.

Answer 30

Trust

Question 31

What kinds of expectations do you need to set, as both mentor and mentee, before you start the mentoring relationship? Please select all that apply. Who will schedule the meetings What is the role of each What are the goals of the meeting How long will the meetings be

Answer 31

Who will schedule the meetings What is the role of each What are the goals of the meeting How long will the meetings be

Question 32

People doing productive work but who still need some supervision are called what? Rookies Key Players Everyday Players Captains

Answer 32

Everyday Players

Question 33

There’s one “best practice” for coaching people. True or False

Answer 33

False

Question 34

What are the two parts of the coaching axis? Please select all that apply. Empowerment Encouragement Communication Skills Intelligence

Answer 34

Empowerment Encouragement

Question 35

A Rookie must be someone young. True or False

Answer 35

False

Question 36

Fill in the blank(s) below Dont just tell everyday players what to do, they want to know__________ they are doing it.

Answer 36

Why

Question 37

This stage on the coaching axis is: Low Praise Low Tell High Praise Low Tell High Praise High Tell Low Praise High Tell

Answer 37

High Praise High Tell

Question 38

During the Everyday Player phase, you begin to do what? Please select all that apply. Praise what they are doing Reinforce things they are learning Correct everything they do wrong Start giving them lots of responsibility

Answer 38

Praise what they are doing Reinforce things they are learning

Question 39

Once someone’s an Everyday Player, you can throw them out into the world and expect them to be able to do everything on their own. True or False

Answer 39

False

Question 40

You should step out of instructor mode and let Everyday Players start to learn for themselves. True or False

Answer 40

True

Question 41

Don’t give Rookies too much, too fast. True or False

Answer 41

True

Question 42

If the Rookie is constantly asking you questions, what’s a possible negative reason? They're just eager They don't like you You left them without enough guidance They're paying attention

Answer 42

You left them without enough guidance

Question 43

Without enough information, what will happen to the Rookie? They quit They become self-directed They become the everyday player They just sit around not doing work

Answer 43

They just sit around not doing work

Question 44

Why are Rookies considered low empowerment? They aren't making enough money yet They aren't doing enough to get rewarded They don't have the skills or knowledge to do their jobs yet Their High Praise Low Tell

Answer 44

They don't have the skills or knowledge to do their jobs yet

Question 45

You spend a lot of time giving information to Rookies, which means they’re low-tell. True or False

Answer 45

False

Question 46

Let a Key Player know how valuable they are, but don’t do what with them? Please select all that apply. Don't abandon them completely Have too much daily contact Give them some extra projects Ignore them completely

Answer 46

Don't abandon them completely Have too much daily contact Ignore them completely

Question 47

You still have to tell a Key Player how to do their job. True or False

Answer 47

False

Question 48

A Key Player has moved up in empowerment. True or False

Answer 48

True

Question 49

To be fair to a Key Player, you should do what? Please select all that apply. Dump the workload on them Don't dump the workload on them Praise them Don't praise them

Answer 49

Don't dump the workload on them Praise them

Question 50

A Captain is low-praise, low-tell, which means you never have to give them positive feedback. True or False

Answer 50

False

Question 51

What’s the number one thing you want to do with the Captain? Delegate to them Pay them more Pay them less Micromanage them

Answer 51

Delegate to them

Question 52

Captains can help support YOU through their peer leadership. True or False

Answer 52

True

Question 53

With the Captain, you can trust them. But that also means you should do what? Please select all that apply. Don't ignore them Don't ignore their input Delegate all your work onto them Ignore them and let them do whatever they want

Answer 53

Don't ignore them Don't ignore their input

Question 54

One of the hardest parts of being a coach at work is letting them succeed. True or False

Answer 54

False

Question 55

After someone has tried a new thing, it’s a good idea to ask them how they think they did before you give your own feedback. True or False

Answer 55

True

Question 56

You should focus on what, when you’re giving feedback? Please select all that apply. Give feedback in private On one or two things to improve upon How loud your voice is Give feedback in public

Answer 56

Give feedback in private On one or two things to improve upon

Question 57

Which of the following is NOT one of the four steps in a coaching conversation? Send them off into the world Explain how to do it Show them Have them try it

Answer 57

Send them off into the world