Coaching Models Flashcards
(28 cards)
What is true about coaching?
A coach should
- establish clear boundaries and expectations
- promote an environment of trust and confidentiality,
A coach needs to be
- present
- listen
- non-judgemental
What is the definition of Humanism when considering learning theory?
Learning is a self-actualising process. Focusing on emotions and feelings as well as and cognitive needs.
Name a similarity for coaching and mentoring
Support the development for the coach/mentee
Which of the following is a domain as part of Rock’s (2008) SCARF model on social interaction?
Autonomy
A PESTLE analysis is:
A framework to analyse the key factors influencing an organisation from the outside.
Kolb’s Learning Cycle contains four key components, select the correct answer below.
Active experimentation, concrete experience, reflective observation, abstract conceptualisation
What activity could support your “known self” when using Johari window?
Feedback from a range of people
What is explicitly covered (as a section) by either the Global Code of Ethics (GCOE) or the ICF Code of Ethics?
Safeguarding
What does GDPR stand for?
General Data Protection Regulations
What are Mehrabian’s percentage splits of communication for spoken words, voice/tone, body language?
7% spoken words, 38% voice/tone, 55% body language
Transactional Analysis (TA) considers 3 ego states which are:
Parent, Adult, Child
The Amygdala, situated in the brain, can be described as
A roughly almond-shaped mass of grey matter inside each cerebral hemisphere, involved with experiencing of emotions
What items reflect the communication and in what order?
- Ritual/Choice
- Facts/Information
- Beliefs/Attitudes
- Emotions/Feelings
- Rapport
What GROW stand for in John Whitmore’s coaching model?
Goal, Reality, Options, Will
What are the different models of learning theory?
- Behaviourism
- Cognitivism
- Social Learning
- Constructivist
- Cognitivism
What are 10 effective coaching skills?
1) Listening
2) Questioning
3) Building Rapport
4) Emphasising
5) Summarising & Reflecting
6) Unlocking Limiting Beliefs
7) Staying Focused
8) Being Non-Judgemental & Open-Minded
9) Giving Constructive Feedback
10) Resisting Temptation to Tell
What is Gibbs Reflective Cycle?
1) Description - What happened?
2) Feelings - What were you feeling and thinking? Then and now
3) Evaluation - What was good and bad about the situation? Your reaction and other responses?
4) Analysis - What sense can you make of the situation? Things that helped and hindered
5) Conclusion - What else could you have done? Lessons that you could have learned
6) Action Plan - If the same thing happened again what could you do?
What is Rolfe (2001) model?
Three questions:
What: Describe essentially what happened?
So what: Describe why this experience was significant.
Now what: What are the next steps?
Coaching v consulting v therapy
Consulting
= Paid to come with answers
= Focuses on organization performance
= Strives for objectively
= Provides quantitative analysis of problems
Coaching
= Advises individual leaders on business matters
= Involves management in goal setting
= Based on organizational ethics
= Paid for by the company
- Focuses on the future
- Fosters individual performance in a business context
- Helps executives discover their path
- Paid to ask the right questions
- Tackles different issues at work and home
- Focuses on the individual behavioural change
- Explores subjective experience
Therapy
- Focuses on the past
- Diagnoses and treats dysfunctionality
- Based on medical ethics
- Paid for by the individual
What is GROW?
Goal: What do we want to achieve by the end of this meeting?
Reality: What is happening now? What resources do we have/need?
Options: What ideas can we come up with to achieve our goal?
Will: What can we commit to, who will do it and by when?
What is the perma model of well being?
What is behaviourism?
Change of behaviour can happen based on stimulus in external environment:
- Operant conditioning: changing voluntary behaviour which results in positive reinforcement and reward.
- Classical conditioning: changing involuntary behaviour. It is passive and can result in rewards and other forms of recognition given can produce the same effect.
What is cognitivism?
Founded in Gestalt theory, aims to develop knowledge already gained and to interpret new knowledge through cognition (mental skills) such as recognition, recall, analysis, reflection, application, finding meaning, problem solving, evaluation, memory, and perception.
What is social learning?
This kind of learning takes place through the interaction with others in a social context. It can include observation of others. This forms the basis of community learning and situational learning such as project groups and action learning.
