Collaborative approaches

Question 1

Collaboration

Answer 1

groups working together towards common goals, all using your own skill set to contribute

Question 2

Collaborative approaches include

Answer 2

1. group management skills
2. listening skills
3. group decision
4. negotiating techniques

Question 3

Group management skills

Answer 3

 A facilitator must collaborate with the whole group to develop effective working relationships and facilitate individual and collective engagement while maintaining group cohesion
 Start, stop and continue (can only be implemented in and respected and trusted environment)
 Primarily used to organise a group or delegate new roles
 A facilitator must work out how the group works best together, offer mentoring and support so people can improve their skills and knowledge

Question 4

Listening skills

Answer 4

 Facilitator must be a good listener (even listen when they don’t agree), and must also be an active and attentive listener, this can be done by paying attention, show that you are listening (smiling, nodding and giving answers and feedback), and by providing feedback and appropriate responses

 A poor listener is someone who is always preoccupied and disinterested in the conversations being had

Question 5

Group decision

Answer 5

 It is important to listen to all members opinions and ideas while making a group decision, by including everyone and following through with the best solution possible, and creating ownership over the goal or task agreed on

Question 6

Negotiating techniques

Answer 6

• Vital all relationships stay intact, it’s about finding a solution not proving someone wrong and compromising (‘give and take’)

Question 7

Effective group decision making can be done using the following steps

Answer 7

 Asses (the current situation)
 Identify (the goals of the group)
 Alternatives (as a group brainstorm and record possible answers)
 Evaluate (positives and negatives)
 Make a decision (pick the solution that is most likely to be successful)

Question 8

Defining role and responsibilities

Answer 8

• Devolve responsibility & accountability to group members where appropriate
• Roles and responsibilities should be appropriate and fit the activity, context, program aims and the group members’ abilities
  o Role charting (what the role entails and how to do the role)

Question 9

RACI method,

• list the roles and responsibilities down one side of the table and the key people/groups on the otherside of the table, then decide who fits in each group

Answer 9

 Responsible
• The ‘doer’, the person who should carry out the task
 Accountable
• The decision maker, the person it comes back to no matter what the outcome
 Consult
• Who the ‘accountable’ person may confer with prior to making the decision
 Inform
• Who the ‘accountable’ person needs to tell so it can happen