Common ITTOs Flashcards
what are Organization Process Assets (OPA)?
Organizations have assets such as information, policies, procedures, documents, or knowledge bases which are called Organizational Process Assets (OPA) to help them in achieving their objectives.
what are Project Documents?
Any documents that are related to the project
documents that are created and used throughout the 49 processes that are not part of the project management plan
what does Expert Judgement mean?
One of the most common tools in the planning process
Includes hiring an expert or subject matter expert (SME) to help you to plan a process or conduct a process
People with specialized knowledge or training in a particular process, industry, or technology
what are 5 methods of data gathering?
brainstorming, interviews, focus groups, checklist, and questionnaires and surveys
what are 4 methods of data analysis?
alternative analysis, root cause analysis (rca), variance analysis, trend analysis
what is a alternative analysis?
Alternative analysis involves looking at different options or ways to accomplish something.
what is a root cause analysis (rca)?
A root cause analysis is used to identify the main underlining reason for particular event.
what is a variance analysis?
Variance analysis is used quite often to find the exact differences between different things.
what is a trend analysis?
Trend analysis involves looking at data over a period of time to see if a particular trend is forming.
what are 3 examples of data repsresentation?
flowcharts, fishbone diagrams, histograms
what are 3 methods in decision making?
voting, multicriteria decision analysis, autofractic decision making
what are 4 methods of interpersonal and team skills?
active listening, conflict management, facilitation, meeting management
what does PMIS stand for? and what is it?
project management information system (PMIS)
