Common Terms Flashcards
(23 cards)
What is an ecosystem in the context of a software company?
An ecosystem is a network or interconnected system involving all the different people that interact with the software.
Who are the components of Workday’s ecosystem?
- Customers
- Consulting partners
- Integration partners
- Internal Workday employees
What is a synonym for ‘enterprise’?
Business, company, or corporation
Which types of organizations can also be included in the definition of an enterprise?
- Universities
- Hospitals
- Other establishments
What is an ecosystem in the context of Workday?
An ecosystem is a network or interconnected system that includes customers, consulting partners, integration partners, and internal Workday employees.
Ecosystem refers to all the different people that interact with the software.
Define the term ‘Enterprise’.
A synonym for business, company, or corporation, including organizations like universities, hospitals, or government agencies.
Enterprise refers to any entity that makes products or delivers services.
What does it mean to be ‘in the field’ at Workday?
When a consultant is working on a project and interacting directly with customers.
Workday has a team called Field Readiness that prepares consultants for customer interactions.
What is the ‘Single Source of Truth’ concept?
A concept ensuring that everyone in an organization bases business decisions on the same data.
Customers use Workday to store all their data, ensuring it is current and consistent.
What does SaaS stand for?
Software as a Service.
SaaS means the software application is not owned by the customer but is paid for through a subscription model.
Fill in the blank: Software integrations allow customers to move data between systems through an _______.
[automated process].
What is meant by ‘Platform’ in software terms?
A collection of applications, tools, and integrations.
What does an update to software typically include?
Changes to a new version, including new features, functionality, and bug fixes.
Define ‘Deployment’ in the context of software.
When an enterprise makes software available for employees to use to perform work.
What is a Statement of Work (SOW)?
Defines the scope, deliverables, timelines, and costs related to a project.
What is User Acceptance Testing (UAT)?
The process where the customer validates the configuration of Workday after it is set up.
What is the role of a Data Conversion Consultant?
A technical role that reformats data from legacy systems for import into Workday.
Who is an Engagement Manager?
The primary point of contact between the customer and the consulting team during a deployment project.
What is the responsibility of a Functional Consultant?
An expert in business functions who gathers requirements and configures Workday accordingly.
How often do Workday releases occur?
Twice per year.
What is a Tenant in Workday?
A unique instance of the Workday product with a separate set of data held in a logically separated database.
What is the purpose of the Workday Community?
A portal for customer information and communications providing updates, roadmaps, and documentation.
Fill in the blank: Customer-defined data is also called _______.
[tenanted data].
What is the difference between Workday-delivered data and customer-defined data?
Workday-delivered data is standard for all customers, while customer-defined data is specific and configurable by each customer.
