Uses1 Flashcards
(13 cards)
How many customers around the world use Workday?
9,500 customers
Includes 50% of the Fortune 500, representing over 55 million workers.
What is the customer satisfaction rate for Workday?
97%
Indicates high levels of customer approval and contentment.
What is the role of a Business Analyst in Workday?
Configure and maintain areas of Workday, work with business users to understand requirements
May have specific titles like Financial Analyst, HRIS Analyst, or Payroll Analyst.
Who are Business Partners in the context of Workday?
Experts in their area of the organization providing requirements to business analysts
Heavily involved in transactions like recruiting, hiring, or accounting.
What do People Managers use Workday for?
Track and analyze direct reports in areas like compensation, performance, or time off
They utilize Manager Self-Service (MSS) to manage team data.
What tasks can Employees typically perform in Workday?
Enter time, request time off, enter expense reports, make benefit elections, view payslips
This access is known as Employee Self-Service (ESS).
What capabilities do Executives and leadership teams utilize in Workday?
Robust reporting and analytic capabilities during planning and analysis phases
Provides real-time reporting and a single source of truth.
What is the role of the IT team concerning Workday?
Involved from a security and integration perspective
Workday business analysts may work with IT or within functional areas.
What do Functional Consultants do in Workday?
Work with customers during deployments, lead requirements-gathering sessions, and configure Workday
Must be certified in the functional area they configure.
What are the two types of Technical Consultants in Workday?
Data Conversion Consultants and Integration Consultants
Data Conversion Consultants migrate data; Integration Consultants design and build integrations.
Fill in the blank: Business Analysts in Workday work with _______ to understand requirements.
business users
This collaboration helps leverage Workday effectively.
True or False: Employees have access to manage their own information through Employee Self-Service (ESS).
True
ESS allows employees to engage with their personal data.
What is the purpose of Manager Self-Service (MSS) in Workday?
Allows managers to manage their team’s data themselves
Enhances efficiency in tracking and approving transactions.
