Communicating Across Cultures Flashcards
(17 cards)
What is a good communication for USA and Anglo-Saxon cultures?
It is about clarity and explicitness and accountability for accurate transmission of the message is placed firmly on the communicator.
What is a good communication for Asian cultures?
The message are often conveyed implicitly, requiring the listener to read between the lines. Good communication is subtle, layered and may depend on copious context, with responsibility for transmission of the message shared between the one sending the message and the one receiving it.
What is the communication in Japan?
Communicating messages without saying them directly.
What are two main communication styles cultures?
There are low-context and high-context styles.
What is the low-context communication style?
An effective communication must be simple, clear and explicit in order to effectively pass the message.
What are the examples of countries of low-context culture?
The USA, followed by Canada and Australia, the Netherlands and Germany and UK.
What is the high-context communication style?
Good communication is sophisticated, nuanced and layered. Messages are both spoken and read between the lines. Messages are implicit.
What are the examples of countries of high-context culture?
Japan, Korea, Indonesia, China, Kenya, Saudi Arabia, Iran, France, Russia, Italy, Spain, Mexico, Brazil, Argentina.
What is a pattern of languages in cultures?
On the left(low-context) Anglo-Saxon cluster, then Romance cluster and Asian speaking languages on the right.
What influences communication?
History and language pattern.
How people from low-context can perceive high-context ?
As secretive, lacking transparency or unable to communicate effectively.
How people from high-context may perceive people from low-context?
As inappropriately stating the obvious.
What is important in Chinese culture?
Not only to hear the explicit words but also to focus on HOW something is said and WHAT is NOT said.
What is the best strategy when working with people from higher-context culture?
The best strategy is to remember that communicating is not only about speaking but also listening. Learn to listen to what is MEANT instead to what is said. “Read the air”. Reflect more, ask more clarifying questions, speak less.
What is the best strategy when working with people from lower-context culture?
Be as transparent, clear and specific as possible. Explain exactly, at the end recap all the key points again.
What international teams need?
They need low-context processes.
What American businesses tend to have more in comparison to European and Asian companies?
They tend to have more - organisational charts, titles, written objectives, performance appraisals.
