Communication

Question 1

Types of communication

Answer 1

1. visual
2. written
3. verbal/non-verbal

Question 2

what is verbal communication

Answer 2

Verbal communication is the use of words to share information with other people.

Question 3

what is non-verbal communication

Answer 3

Nonverbal communication is the process of sending and receiving messages without using words, either spoken or written. Using gestures, facial expressions, eye contact or hand signals to communicate something

Question 4

what is visual communication

Answer 4

visual communication is the practice of graphically representing information to efficiently, effectively create meaning example presentations, Gifs etc.

Question 5

What is written communication

Answer 5

Written communication is any written message that two or more people exchange. Written communication is typically more formal but less efficient than oral communication. Examples of written communication include: Emails. Text messages.

Question 6

The main process of communication

Answer 6

1. sender
2. transmission (message)
3. receiver
4. feedback

Question 7

The sender

Answer 7

Communication starts with the sender, who is the initiator of the message. After generating an idea, the sender encodes it in a way that can be comprehended by the receiver. Encoding refers to the process by which the sender translates his thoughts into a series of verbal and non-verbal actions that he feels will communicate the message to the intended receiver. For example, translating the thought into any language.

Question 8

Transmission

Answer 8

The information that the sender wants to communicate is transmitted over a channel through which the message travels to the receiver. A channel connects the sender to the receiver. Channels for communication may include a memorandum, a computer, a telephone, a telegram, or a television.

The choice of a channel depends on the communication situation. For instance, when dealing with confidential information, direct face-to-face interaction or a sealed letter are more effective channels than a telephone conversation.

Question 9

What is Noise

Answer 9

Noise is anything that has a disturbing influence on the message. Since noise hinders communication, the sender should choose a channel that is free from noise. Noise may occur at the sender’s end, during transmission, or at the receiver’s end.

Question 10

The receiver

Answer 10

The receiver is the person to whom the message is transmitted. In order to decode the message, the receiver has to be ready to receive the message. That is. the receiver should not be preoccupied with other thoughts that might cause him to pay insufficient attention to the message.

Question 11

Feedback

Answer 11

A message generated by the receiver in response to the sender’s original message is known as feedback. Feedback is necessary to ensure that the message has been effectively encoded, transmitted, decoded and understood.

It helps a sender evaluate the effectiveness of his message, so that he can modify his subsequent messages. Feedback also confirms whether there has been any change in the behavior of the individual or in the organization as a result of communication.