Communication Flashcards
is the process of transmitting information and common understanding from one person to another (Keyton, 2011)
Communication
an interdependent process of sending, receiving, and understanding messages (Dunn & Goodnight, 2011).
Communication
it pertains to the exchange of information between two or more people, and it happens when one encounters or observes a behavior (verbal or nonverbal) and gives meaning to it—a meaning ideally similar to what is intended.
Communication
is the encoder or the source of the message
Sender
This entity can be a person, a group of people, or an organization with their own distinct characteristics in terms of age, race, gender, values, experiences, and other traits.
Sender
refers to the ideas and feelings encoded
Senders message
It may be in verbal form (words) or nonverbal symbols (paralanguage, including pitch, tone, and volume; body language, including gestures and facial expressions, posture, and eye movement; physical distance to the receiver, and appearance/clothing).
Sender’s message
is the decoder or the recipient of the message who, likewise, has his or her own attributes
Receiver
also called medium
Channel
is a vehicle used in message conveyance. It is based on the form of delivery (verbal or nonverbal) and the means used in delivering (face-to-face or technology-mediated).
Channel
pertains to the verbal or nonverbal responses to the sender’s encoded signals.
Feedback
It gives information on how the message is interpreted.
Feedback
noise relates to the factors that hinder the recipient’s ability to send or receive messages
Interference
Serving as a barrier to communication, it can be external (physical environment, e.g., a loud party) or internal (psychological/mental interference, e.g., biases and wandering thoughts; physiological, e.g., articulation problem; semantic, e.g., jargon and abstract ideas).
Interference
is the situation and environment in which the communication occurs.
Context
