Communication: KEY TERMS Ch 1 Flashcards
(34 cards)
communication
the process by which people use signs, symbols, and behaviors to exchange information and create meaning
relational needs
the essential (väsentlig) elements people seek in their relationships with others
instrumental needs
practical, everyday needs
model
a formal description of a process
action model
a model describing communication as a one-way process
source
the originator (skapare) of a thought or an idea
encode
to put an idea into language or gesture (gest)
message
verbal and nonverbal elements of communication to which people give meaning
channel
a pathway through which messages are conveyed (befordras)
receiver
the party who interprets a message
decode
to interprets (tolka) or give meaning to a message
noise
anything that interferes (komma emellan) with the encoding or decoding of a message
interaction model
a model describing communication as a process shaped by feedback and context
feedback
verbal and nonverbal responses to a message
context (omgivning)
the physical or psychological environment in which communication occurs
transaction model
a model describing communication as a process in which everyone is simultaneously (samtidigt) a sender and a receiver
channel-rich contexts
communication environments involving many channels at once
channel-lean contexts
communication environment involving few channels at once
symbol
a representation of an idea
content dimension
literal information that is communicated by a message
relational dimension
signals about the relationship in which a message is being communicated
metacommunication
communication about communication
explicit rules
rules that have been clearly articulated
implicit rules
rules that have not been clearly articulated but are nonetheless understood
