Communication with Health Care Practitioner Flashcards

1
Q

Keys (Recipe) to Effective Communication (verbal or written):

A
  • Clearly introduce yourself using appropriate credentials
  • Ask if the health care provider has time to talk
  • ID the patient
  • Utilize SBAR to communication information.
  • Allow health care member to respond
  • Dialogue to reach a mutually agreeable plan
  • SUMMARIZE THAT PLAN
  • Conclude by thanking the individual
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2
Q

SBAR

A

Situation: What is the situation OR what is going on with the patient?
Background: what is the background of the patient or the context?
Assessment: What do you think the problem is? If you do not know, it is OK to state that as well.
Recommendation: what do I recommend/request be done?

In a red flag situation, stating what you are doing. You do not need feedback to do it. You are just updating them.

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