Computer fundamentals

Question 1

Control V

Answer 1

Paste

Question 2

Control C

Answer 2

Copy

Question 3

Control A

Answer 3

Select All

Question 4

Control Y

Answer 4

Redo

Question 5

Control Z

Answer 5

Undo

Question 6

Control X

Answer 6

Cut

Question 7

FEP

Answer 7

Front End Processor

Question 8

RTU

Answer 8

Remote Terminal Unit

Question 9

LAN

Answer 9

Local Area Network

Question 10

WAN

Answer 10

Wide Area Network

Question 11

SCADA

Answer 11

Supervisory control and data acquisition

Question 12

SOE

Answer 12

Sequence of events

Question 13

Name a program where EROF, WCA and WCD’s are entered

Answer 13

SAP

Question 14

What software is used to access key policies, forms, and IT requests?

Answer 14

Service huh

Question 15

What tool allows you to take screenshots on your computer

Answer 15

Snip and sketch

Question 16

What system can you sign up for to receive emergency notifications?

Answer 16

Everbridge

Question 17

What can you download to receive emails from home?

Answer 17

Office 365

Question 18

What text format can connect you to a file folder or website?

Answer 18

Hyperlink

Question 19

Where can you find SDS information online for DWR

Answer 19

SDS Binderworks

Question 20

What keys do you press to get you to the task manager

Answer 20

Control alt delete

Question 21

What are 3 tasks you can execute via task manager

Answer 21

Sign out, lock, switch user

Question 22

How do you keep your tablet updated with the most current network settings?

Answer 22

Sync company portal app in the settings

Question 23

If the tablet turns off, what action do you need to first do?

Answer 23

Switch from admin profile to your profile

Question 24

What DWR policy addresses the use of computers

Answer 24

Responsible use of information technology

Question 25

All electronic records are kept private and can’t be accessed by your supervisor?

Answer 25

False

Question 26

You must lock your computer every time you leave your work station?

Answer 26

True

Question 27

What do you need to go to on your tablet to receive work notifications when you move a plant?

Answer 27

SU3

Question 28

Who has access to SAP

Answer 28

Everyone with limitations

Question 29

What is the email retention period in outlook

Answer 29

90 days

Question 30

How is out of office assistant accessed?

Answer 30

On outlook

Question 31

What should you do every morning and shift with your tablet

Answer 31

Sync

Question 32

Where can you find the operating system, and service pack to the unit you are using

Answer 32

System properties

Question 33

What is a way to tell if your network connection is not working

Answer 33

Check the status of local area connection icon

Question 34

What are the illegal characters on a file, name the legal ones

Answer 34

- and %

Question 35

What is the max amount of characters that can be named for a file

Answer 35

255

Question 36

What are the 3 inter site modes of SCADA

Answer 36

Normal, backup, fall back

Question 37

ACC workstations are linked to the SCADA via modems?

Answer 37

False

Question 38

RTU’s are connected directly to the WAN

Answer 38

False

Question 39

Does Calnet provide the backbone for SCADA

Answer 39

No

Question 40

SCADA allows operators to modify database values and issue controls to system devices

Answer 40

True

Question 41

When you enter a command, the host computer will return a message on the response line

Answer 41

True

Question 42

If the PCB host fails, what is the backup?

Answer 42

PCA

Question 43

Does the FEP change the state of data from the RTU for the enabled host computer?

Answer 43

True

Question 44

How do you put a signature?

Answer 44

Both A and B New, reply message ribbon & Select file…

Question 45

How do you make sure to keep your tablet up to date and updated?

Answer 45

Go to company portal, to settings, and then sync it