Computer Science Email Ettiquette Flashcards

(20 cards)

1
Q

What is the primary purpose of email etiquette?

A

To communicate effectively and professionally through email.

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2
Q

True or False: It is acceptable to use all capital letters in emails as it indicates shouting.

A

True

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3
Q

Fill in the blank: Always include a ______ in your email to summarize the content.

A

subject line

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4
Q

What should you do before sending an email?

A

Proofread for spelling, grammar, and clarity.

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5
Q

Multiple Choice: Which of the following is NOT a recommended practice in email etiquette?

A

Using slang and informal language.

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6
Q

True or False: It is important to reply to emails promptly.

A

True

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7
Q

What is the appropriate way to address someone in a formal email?

A

Use their title and last name (e.g., Dr. Smith).

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8
Q

Fill in the blank: Avoid using ______ in emails to maintain professionalism.

A

emojis

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9
Q

Multiple Choice: What should be included in a professional email signature?

A

Your name, title, and contact information.

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10
Q

True or False: It’s okay to use humor in professional emails.

A

False

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11
Q

What is a common mistake to avoid when sending emails?

A

Forgetting to attach files mentioned in the email.

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12
Q

Fill in the blank: Always use a ______ tone in your emails.

A

polite

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13
Q

Multiple Choice: Which of the following is an appropriate closing for a formal email?

A

Sincerely

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14
Q

True or False: You should use a clear and concise writing style in emails.

A

True

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15
Q

What should you do if you need to send a long email?

A

Use paragraphs and bullet points for clarity.

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16
Q

Fill in the blank: It is important to ______ your emails to the intended recipient.

17
Q

Multiple Choice: When should you use ‘Reply All’?

A

When all recipients need to see your response.

18
Q

True or False: You should always assume that your emails are private.

19
Q

What is the recommended length for a professional email?

A

Keep it as brief as possible while conveying necessary information.

20
Q

Fill in the blank: Avoid sending emails during ______ hours to respect work-life balance.