Concepts of Nature of COMMU

Question 1

Communication is a two way
process of exchanging ideas or
information. One person alone
cannot carry out communication.

Answer 1

Communication

Question 2

This takes place within an
organization. It takes place in the
form of orders, circulars, notices,
emails,

Answer 2

Organizational Communication:

Question 3

This takes place between a business organization
and people outside the organization. It can take
place in the form of company presentations,
advertisements, displays, project reports, etc.

Answer 3

Interorganizational Communication:

Question 4

This communication is undertaken without a
specific objective. Personal conversations,
gossip, grapevine communication are
examples of personal communication.

Answer 4

Personal Communication:

Question 5

Planning is the basic function of management. If plans are well designed and
communicated for their implementation, it leads to organisational success.

Answer 5

Basis for planning:

Question 6

Employees are motivated to work
if their needs are satisfied.

Answer 6

Motivation to work:

Question 7

Exchange of information develops
trust, confidence and faith
amongst managers and
subordinates.

Answer 7

Job satisfaction:

Question 8

Managers who follow an
effective system of communication
understand employees’ needs,
adopt suitable motivators to satisfy
them,

Answer 8

Commitment to organisational
objectives:

Question 9

Communication
coordinates organisational
resources (human and non-
human), individual goals with
organisational goals and internal
environment with external
environment.

Answer 9

Coordination:

Question 10

In order to survive in the changing,
dynamic environment, managers
continuously interact with external
parties like government, suppliers,
customers,

Answer 10

Adaptability to external
environment:

Question 11

Managers interact with parties
internal to business enterprises.
They constantly obtain and
provide information to them.

Answer 11

Internal functioning of an
enterprise:

Question 12

Satisfied workers contribute to
healthy organisations.
Communication brings managers
and trade unions closer,

Answer 12

Healthy industrial relations:

Question 13

According to Henry Mintzberg,
managers perform three major roles –
interpersonal, informational and
decisional.

Answer 13

Helps in performing managerial
roles:

Question 14

Effective leaders interact with
followers, guide and inspire them to
perform the individual and
organisational goals.

Answer 14

Facilitates leadership:

Question 15

Imparting training and
development facilities to employees
depends upon how well their
superiors communicate with them.

Answer 15

Training and development:

Question 16

Good communication can help in
obtaining information to make
plans, making members aware of
authority-responsibility structure
and the position in the

Answer 16

Substance to organisational
existence: