The process of comminucation Flashcards
(25 cards)
Give me the types of communication
1.Verbal
2.non-verbal
3.listening
4.visual
5.written
occurs
when we engage in speaking with
others. It can be face-to-face,
over the telephone, via Skype or
Zoom, etc.
Verbal communication
communication includes facial
expressions, posture, eye contact, hand
movements, and touch. For example, if
you’re engaged in a conversation with
your boss about your cost-saving idea,
Non-Verbal communication
Whether it is an email, a memo, a report, a Facebook post, a Tweet, a contract, etc. all
forms of written communication have the same goal, to disseminate information in a
clear and concise manner.
Written Communication
Think about it, televisions are running 24/7, Facebook is visual
with memes, videos, images, etc., Instagram is an image-only platform,
Visual Communication
Active listening,
however, is perhaps one of the most
important types of communication
because if we cannot listen to the person
sitting across from us,
listening
Every message, whether oral or
written, has its origin in an idea
that germinates in the mind of the
sender of the message.
- Idea
The person who initiates the
communication process is referred to as
the encoder. The process of
communication begins with the sender
who identifies the need to communicate.
Sender/ Encoder
takes place when the sender
formulates his idea into a message to
be transmitted to the receiver, using a
series of symbols- verbal/ or
non-verbal, written or oral.
Encoding
A message is an idea transformed into
words.
- Message
An appropriate medium chosen to send the message is known as channel. It is the vehicle
which facilitates the sender to convey the message to the receiver.
Channel and medium
The person who receives the encoded
message is referred to as receiver. The
receiver may be an individual or a
group of individuals.
Receiver/ Decoder
It is a process by which the receiver
interprets the message and translates it into
meaningful information.
Decoding
Feedback is the response given by the
receiver of the message to the sender
of the message.
Feedback
Refers to the interrelated
conditions of
communication which
affect how people
understand the message.
Context
– This
includes the setting where
the communication takes
place, time of the day, the
environmental condition,
distance between or among
the communicator.
Physical context
This refers to the nature
of relationships existing
between or among the
communicators and it
also sets the formality
of the interaction.
Social context
This involves the
communicators’
mood and feeling.
Psychological
context
This is
comprised of the beliefs,
values and norms shared
by a large group of
people.
Cultural context
This involves
the background provided by
previous interactions between or
among communicators which
affect understanding of the
current exchange.
Historical context
factors that affect the
flow of
communication.
Barrier
Noise such as
loud music, irritating engine of a
motorcycle, a seatmate who talks to you
while you listen to your teacher.
Physical Noise/Channel
is when the body
becomes a hindrance to good
communication. For example, because of a
headache or toothache you may not be
able to effectively listen to a friend.
Physiological Noise
Occurs when one is
thinking deeply for something or is
suffering from an emotional condition
(sadness, depression, confusion), which
discourages participation in a
communication.
Psychological Noise
