conflict

Question 1

What is conflict in group dynamics?

Answer 1

Conflict is a normal part of group dynamics that can arise from various issues.

Question 2

What factors can cause conflict in teams?

Answer 2

Conflict can arise due to competing for shared resources, opposing priorities and values, power dynamics, individual behaviors, and the unpredictable nature of the work environment.

Question 3

Why is it important to recognize early indicators of conflict?

Answer 3

Recognizing early indicators of brewing conflict is crucial for enabling swift and effective resolution before conflicts escalate.

Question 4

What are signs of conflict in a group?

Answer 4

Signs of conflict include communication breakdown, increased tension, decreased productivity, avoidance behavior and divisions, emotional outbursts, and the blame game.

Question 5

What does communication breakdown indicate?

Answer 5

Communication breakdown includes difficulty in effective communication, misunderstandings, misinterpretations, or lack of communication.

Question 6

What does increased tension in a group signify?

Answer 6

Increased tension signifies rising levels of hostility among group members.

Question 7

What is a sign of decreased productivity in a group?

Answer 7

Decreased productivity indicates a decline in group productivity, creativity, or morale.

Question 8

What does avoidance behavior and divisions refer to?

Answer 8

Avoidance behavior refers to avoiding interactions or discussions related to the conflict and potentially forming cliques within the group.

Question 9

What are emotional outbursts?

Answer 9

Emotional outbursts are expressions of strong emotions such as anger, frustration, or resentment.

Question 10

What is the blame game in conflict situations?

Answer 10

The blame game involves assigning blame to others rather than focusing on solutions.

Question 11

What is conflict in group dynamics?

Answer 11

Conflict is a normal part of group dynamics that can arise from various issues.

Question 12

What factors can cause conflict in teams?

Answer 12

Conflict can arise due to competing for shared resources, opposing priorities and values, power dynamics, individual behaviors, and the unpredictable nature of the work environment.

Question 13

Why is it important to recognize early indicators of conflict?

Answer 13

Recognizing early indicators of brewing conflict is crucial for enabling swift and effective resolution before conflicts escalate.

Question 14

What are signs of conflict in a group?

Answer 14

Signs of conflict include communication breakdown, increased tension, decreased productivity, avoidance behavior and divisions, emotional outbursts, and the blame game.

Question 15

What does communication breakdown indicate?

Answer 15

Communication breakdown includes difficulty in effective communication, misunderstandings, misinterpretations, or lack of communication.

Question 16

What does increased tension in a group signify?

Answer 16

Increased tension signifies rising levels of hostility among group members.

Question 17

What is a sign of decreased productivity in a group?

Answer 17

Decreased productivity indicates a decline in group productivity, creativity, or morale.

Question 18

What does avoidance behavior and divisions refer to?

Answer 18

Avoidance behavior refers to avoiding interactions or discussions related to the conflict and potentially forming cliques within the group.

Question 19

What are emotional outbursts?

Answer 19

Emotional outbursts are expressions of strong emotions such as anger, frustration, or resentment.

Question 20

What is the blame game in conflict situations?

Answer 20

The blame game involves assigning blame to others rather than focusing on solutions.

Question 21

What are the two types of conflict?

Answer 21

The two types of conflict are positive and negative.

Question 22

What is positive conflict?

Answer 22

Positive conflict occurs when group members challenge each other’s ideas respectfully, generating more ideas and conversation.

Question 23

How should positive conflict be managed?

Answer 23

It should be managed carefully to prevent it from developing into negative conflict.

Question 24

What is negative conflict?

Answer 24

Negative conflict arises when issues are not discussed or are addressed unproductively, often involving put-downs and personal attacks.

Question 25

What are the potential consequences of negative conflict?

Answer 25

Negative conflict can lead to mental health concerns, decreased productivity, reduced member retention, and lowered motivation and morale.

Question 26

Why are conflict resolution procedures important?

Answer 26

They are important for an effective team as they help manage differences in opinions, perspectives, personalities, and abilities.

Question 27

What determines the effectiveness of a team in handling conflict?

Answer 27

It is not the conflict itself but how it is viewed and handled that determines the team's ability to turn conflict into learning and productivity.

Question 28

What is a win-win outcome in conflict resolution?

Answer 28

A win-win outcome is when both parties feel they have won the dispute and are happy with the outcome.

Question 29

What is a win-lose outcome in conflict resolution?

Answer 29

A win-lose outcome occurs when one party gets what they want while the other does not, potentially leading to resentment.

Question 30

What is a lose-lose outcome in conflict resolution?

Answer 30

A lose-lose outcome is when neither party gets what they wanted, often resulting from failed negotiations.

Question 31

What are the five stages of conflict?

Answer 31

The five stages of conflict are: Latent Conflict, Perceived Conflict, Felt Conflict, Manifest Conflict, and Conflict Aftermath.

Question 32

What is Latent Conflict?

Answer 32

Latent Conflict occurs when participants are not yet aware of the conflict, but there may be hidden underlying issues and frustrations that may surface at any time.

Question 33

What is Perceived Conflict?

Answer 33

Perceived Conflict is when the conflict has developed and is known. Those involved may go through this stage simultaneously or at different times.

Question 34

What is Felt Conflict?

Answer 34

Felt Conflict is when individuals may start to sense that there is a problem or disagreement brewing. Emotions such as frustration, anxiety, or resentment may start to emerge.

Question 35

What is Manifest Conflict?

Answer 35

Manifest Conflict is when the conflict becomes visible and is expressed through behaviors such as arguments, disagreements, or confrontation.

Question 36

What is Conflict Aftermath?

Answer 36

Conflict Aftermath is where the conflict is resolved. A win-win solution leads to improved relationships, increased trust, and a stronger sense of unity within the team. A negative resolution may result in damaged relationships and decreased trust.

Question 37

What are the levels of conflict?

Answer 37

The levels of conflict refer to the severity of a problem or issue and whether it is manageable or has reached a critical point requiring immediate intervention.

Question 38

How do perceptions of conflict levels vary?

Answer 38

Perceptions of conflict levels can vary among individuals and groups involved; what seems minor to one may be critical to another.

Question 39

What is an example of subjective conflict perception?

Answer 39

A 3-year-old throwing a tantrum over a blue bowl instead of a pink one may see it as a major problem, while a parent may view it as a minor issue. ## Footnote This highlights the importance of understanding differing viewpoints in conflict resolution.

Question 40

What are the categories of conflict levels?

Answer 40

Conflicts can be categorised as low, moderate, high, and critical based on their intensity and impact.

Question 41

What characterises low level conflict?

Answer 41

Low level conflict is manageable, caused by minor differences in opinions or misunderstandings, and can be resolved through open communication.

Question 42

What characterises medium level conflict?

Answer 42

Medium level conflict involves significant differences in opinions or goals, may cause disruption and tension, but can still be managed through constructive communication.

Question 43

What characterises high level conflict?

Answer 43

High level conflict has escalated in intensity, poses a serious threat to group cohesion, and requires intervention from a facilitator or mediator.

Question 44

What characterises critical level conflict?

Answer 44

Critical level conflict significantly disrupts group functioning, can lead to dysfunction or hostility, and requires immediate intervention to restore trust and cooperation.

Question 45

What are the levels of conflict?

Answer 45

The levels of conflict refer to the severity of a problem or issue and whether it is manageable or has reached a critical point requiring immediate intervention.

Question 46

How do perceptions of conflict levels vary?

Answer 46

Perceptions of conflict levels can vary among individuals and groups involved; what seems minor to one may be critical to another.

Question 47

What is an example of subjective conflict perception?

Answer 47

A 3-year-old throwing a tantrum over a blue bowl instead of a pink one may see it as a major problem, while a parent may view it as a minor issue. ## Footnote This highlights the importance of understanding differing viewpoints in conflict resolution.

Question 48

What are the categories of conflict levels?

Answer 48

Conflicts can be categorised as low, moderate, high, and critical based on their intensity and impact.

Question 49

What characterises low level conflict?

Answer 49

Low level conflict is manageable, caused by minor differences in opinions or misunderstandings, and can be resolved through open communication.

Question 50

What characterises medium level conflict?

Answer 50

Medium level conflict involves significant differences in opinions or goals, may cause disruption and tension, but can still be managed through constructive communication.

Question 51

What characterises high level conflict?

Answer 51

High level conflict has escalated in intensity, poses a serious threat to group cohesion, and requires intervention from a facilitator or mediator.

Question 52

What characterises critical level conflict?

Answer 52

Critical level conflict significantly disrupts group functioning, can lead to dysfunction or hostility, and requires immediate intervention to restore trust and cooperation.