Conflict Avoidance, Management And Dispute Resolution Procedures Flashcards
(4 cards)
1
Q
What are some formal methods of dispute resolution?
A
Arbitration
Litigation
Adjudication
2
Q
What is your company’s Complaint Handling Procedure?
A
Complaint received and acknowledged (within 7 days).
Investigation and full response (within 28 days).
Final viewpoint letter.
If unresolved, referral to an independent redress scheme.
3
Q
How do you carry out Conflicts of Interest?
A
4
Q
What is Dispute Resolution?
A
Actions and processes taken to resolve contractual disagreements between parties
